Features
Seven keys to customer experience in 2010
True dedication to the voice of the customer will be pivotal for operators looking to improve their customer experience.
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Seven keys to customer experience in 2010
True dedication to the voice of the customer will be pivotal for operators looking to improve their customer experience.
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Virtual cash for pizza
Papa John's reveals the strategy behind its move to online gift cards.
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Virtual cash for pizza
Papa John's reveals the strategy behind its move to online gift cards.
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Five pizza executives to watch in 2010
Here is our pick of the top leaders who have the most to gain this year.
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Five pizza executives to watch in 2010
Here is our pick of the top leaders who have the most to gain this year.
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New CiCi's CEO revamps corporate structure
Reorganization efforts include a plan to meet personally with franchisees and strengthen the corporate culture.
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New CiCi's CEO revamps corporate structure
Reorganization efforts include a plan to meet personally with franchisees and strengthen the corporate culture.
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Pizza that looks as good as it tastes
Food decoration company introduces edible sports, college and celebration decals for pie.
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Pizza that looks as good as it tastes
Food decoration company introduces edible sports, college and celebration decals for pie.
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Neapolitan's new wave
Local sourcing, regionalized ethnic allure and creative expansion plans are launching Neapolitan pizzerias into the latest breakout multiunit movement.
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Neapolitan's new wave
Local sourcing, regionalized ethnic allure and creative expansion plans are launching Neapolitan pizzerias into the latest breakout multiunit movement.
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Foodservice franchisees prefer transparent, collaborative corporate cultures
Franchise Business Review's Eric Stites reveals the secrets to franchisee happiness.
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Foodservice franchisees prefer transparent, collaborative corporate cultures
Franchise Business Review's Eric Stites reveals the secrets to franchisee happiness.
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Five ways pizzerias can reduce energy costs
Operators can start small for a big return on investment.
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Five ways pizzerias can reduce energy costs
Operators can start small for a big return on investment.
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Yale study suggests specific menu labeling lowers caloric intake
Calories and recommended daily intake information seem effective at curbing consumption.
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Yale study suggests specific menu labeling lowers caloric intake
Calories and recommended daily intake information seem effective at curbing consumption.
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Best and worst of 2009
The pizza industry's saving graces hailed from unexpected places in '09, and so did the year's loser.
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Best and worst of 2009
The pizza industry's saving graces hailed from unexpected places in '09, and so did the year's loser.
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