Big and little data : A gold mine

by Noah Glass — CEO, Olo

This past Thursday, I had the pleasure of speaking on the Restaurant Technology panel at the 33rd Annual Piper Jaffray Consumer Conference at the New York…

Everyone is a millennial, and engaging them is not an option!

by Jitendra Gupta — Mobile CRM Director, Punchh

Phew! I can't believe it's almost a month since this year's NRA Show (yeah, that one!) and the Marketing Executives Group meeting in Chicago. I love both…

What your bad employees don't want you to know

Outline disciplinary procedures, which are necessary to change counterproductive behavior and put the violator on notice that future violations could result in…

An era of breadwinner moms

by Ed Zimmerman — President, pizza.com

Are restaurateurs catering to the trend of men doing more of the household management duties?

Beating the marketing monkeys

by Chris Luo — VP of Marketing, FiveStars

In his best-selling personal finance book arguing that investors can't consistently beat the market, economist Burton Malkiel says that "a blindfolded monkey…

3 tips on making your mobile app amazing

by Noah Glass — CEO, Olo

Comedian Louis C.K. has a well-loved skit (just one of the hundreds of YouTube posts of this video has 681,365 views) subtitled, "Everything is amazing and…

Google adds nutritional data search function

by Betsy Craig — pres, menutrinfo.com

Google's new nutritional-focused search function is a step toward the general public expecting to see this information everywhere.

Podcast: The right way to use 'Social Intelligence'

by Nate Riggs — CEO / Owner, NR Media Group

In Episode No. 3 of the Social Restaurant Podcast, I'm delighted to be joined by two amazing guests who have some of the deepest-rooted experience I've seen in…

Square Cash – A money transfer game changer?

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Square strives to make financial transactions simple enough so that the average person on the street can participate.

Will craft beers increase limited-service occasions with Millennials?

by Jeff Fromm — Executive Vice President, Barkley

As QSRs and fast casual concepts race to remain relevant to Millennial consumers, some restaurants are looking to beer for help. Of course, they’re not looking…

The Hokey-Pokey approach to security and safety

When business priorities require our attention, the security and safety priorities may slide down the list when they are not ingrained into the culture as core…

Restaurant food safety tracking and tracing innovation

by Darrel Suderman — President, Food Technical Consulting

Litigation attorneys are coming after restaurant chains with increased expertise and sophistication; it would be wise to hire an outside food safety consultant.

Green means go: Traffic light symbols might make menu labels more effective

by Betsy Craig — pres, menutrinfo.com

Diners who normally ignore numeric calorie information because they aren't sure how it affects them, or because they aren't aware of basic nutrition teachings…

Attackers vs. defenders

by Ed Zimmerman — President, pizza.com

Boldness counts when going after your competition's business.

How to grow online sales: What the GrubHub/Seamless merger means

by Noah Glass — CEO, Olo

As the National Restaurant Show lumbered into its third day, GrubHub and Seamless, two leading online ordering providers for independent restaurants, awakened…

Pizza representin' on Fast Casual Top 100

by Cherryh Cansler — Editor, FastCasual.com

I was honored to announce the winners of the Fast Casual Top 100 Movers & Shakers this week at the FastCasual.com awards gala in Chicago, where most of the…

Innovation at Korean Food Industry Show & Asia Food Forum

by Darrel Suderman — President, Food Technical Consulting

One of the major trends in South Korea is restaurant franchisee growth of U.S. branded knockoffs.

Catering treats and snacks on the boardroom table

by Erle Dardick — CEO, Monkeymedia

For frozen treat brands, developing a catering and off-premise consumer experience provides an opportunity to weatherproof the concept.

Internet Explorer 8 – People still love it, but there's a problem

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

IE8 is old, but it is still the most used version of IE today; it is its popularity that makes it such an attractive target for hackers.

Applying Van Halen’s M&M Candy Test to loss prevention

Many of us may be familiar with the peculiar peccadillos of rock bands and divas for specified products in their dressing rooms. We've heard of demands for…