Protecting employees from workplace violence

In Panama City, Fla., a man called a local restaurant and threatened "to drive my truck through the building and kill everyone," following a domestic dispute…

Mobile marketing is easy to start

by Nash Sherchan — VP Marketing, iMediAd Hospitality

When you look at a mobile phone, do you see a new revenue source or a way to increase customers? If you are a restaurant owner, you should! Mobile marketing…

Do your customers really buy price?

by Ed Zimmerman — President, pizza.com

Everyone is running promotions, discounts, coupons and group-buying programs, all in search of the consumer whose only point of reference today is how much…

Philosophically Speaking

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

On occasion, I enjoy listening to the words of philosophers like Aristotle and Socrates or theologians such as Wesley or Spurgeon. But, hands down, the deep…

Can you teach an old pizza pro new tricks?

by Marla Topliff — President, Rosati's Pizza

About 15 years ago, I entered the restaurant industry as a marketing rep without any experience in pizza. However, it didn't take long for me to realize that…

The trouble with change

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

At Hartman Group, we've always taken a conservative, "wait and see" approach to technology, innovation and change. Cool gadgets, shopping technology and…

Get your pizza message off and running

by Jennifer Wright — CFO, Ecovention, LLC

In June this year, I received a fun, albeit slightly daunting, invitation from Edward Sylvia, owner of Pizza by Certe’.  Chef Ed, as he is affectionately…

Sugar isn't so sweet

by Betsy Craig — pres, menutrinfo.com

This morning as I was catching up on some of my favorite food blogs I found myself sucked in by a banner ad at the top of the page. The ad, from General Mills…

What Visa's EMC annoucement means

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Visa has shaken many U.S. businesses with its latest announcement declaring that it’s moving to EMV chip-based technology, which will replace the magnetic…

Steve Jobs understood product innovation

by Darrel Suderman — President, Food Technical Consulting

Steve Jobs understood product innovation

Disproving the Top 3 employee tax credit misconceptions

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

Technology has transformed the process of qualifying employees for tax credits and collecting Uncle Sam’s incentives. What was a manual, red tape-ridden…

Living the dream

by Jon Sooy — VP Sales and Marketing, Golden Pacific Systems, Inc.

It was just a day like any other day. It was filled with lots of action, excitement and pressure. The restaurant business is tough, but you love it. Your head…

10 must-have iPad apps for restaurant operators

by Nash Sherchan — VP Marketing, iMediAd Hospitality

Restaurant owners are discovering the power of iPads and have started using them to make their operations efficient. The good news is that you, too, can use…

Will Groupon be the next Pets.com?

by Nate DaPore — President and CEO, PeopleMatter

Groupon continues to be front and center in the foodservice industry. A day doesn't go by where I don't hear the name Groupon from an operator, see an RSS feed…

Teach employees how to react in dangerous situations

Yasin Sara was robbed at his Y & S Supermarket this past week in Tampa, FLa. Sadly the robbery turned tragic when Sara confronted the gunman and was shot…

Why isn't your franchise growing?

by Cherryh Cansler — Editor, FastCasual.com

Despite the poor economy, pizza franchises are booming, according to a recent report released by Franchisedirect.com. It studied 20 top pizza franchises and…

How to survive a down economy

by Scott Sharon — CEO, START

In my last blog I commented on how our poor economy was slowing down implementation of new technologies such as digital menu boards. I received a lot of…

Are you really ready for carry out?

by Ed Zimmerman — President, pizza.com

More and more Americans order prepared food to go – and eating establishments that cater to this trend are poised for a healthy increase in incremental sales.

Are you delighting your customers?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

The growth in our industry is just mind-boggling when you think about it. According to the NRF, you and I now spend 49 cents of every food dollar on dining…

Hold the pine nuts

by Jennifer Wright — CFO, Ecovention, LLC

So a funny thing happened to me the other day. While munching on blueberries one morning, I experienced, quite suddenly, a bitter, metallic and very pervasive…