Alicia Kelso
Alicia Kelso
NoneRecent Contributions
Restaurant execs share successful mobile campaign stories
by Alicia Kelso — senior editor, QSRweb.com
Brands execs are finding success from mobile campaigns by using gamification, loyalty, payments and other features.
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Steady optimism rises from the NRA Show floor
by Alicia Kelso — senior editor, QSRweb.com
Most exhibitors agreed this year’s traffic provided better quality leads.
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Cheese prices continue gradual decline
by Alicia Kelso — senior editor, QSRweb.com
Gas prices remain steady for the past few weeks.
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Plenty of new product launches expected at the National Restaurant Association Show
by Alicia Kelso — senior editor, QSRweb.com
Mobile and digital continue to be top trends, as does integrated technology solutions.
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The top online ordering trends to help grow your restaurant
by Alicia Kelso — senior editor, QSRweb.com
An online customer is more likely to re-order within 60 days than a walk-in customer, simply because the platform is more accessible.
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The difference between ‘OK’ and ‘delightful’ restaurant experiences
by Alicia Kelso — senior editor, QSRweb.com
Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.
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