News & Media From Alicia Kelso

Restaurant execs share successful mobile campaign stories

by Alicia Kelso — senior editor, QSRweb.com

Brands execs are finding success from mobile campaigns by using gamification, loyalty, payments and other features.

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Steady optimism rises from the NRA Show floor

by Alicia Kelso — senior editor, QSRweb.com

Most exhibitors agreed this year’s traffic provided better quality leads.

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Cheese prices continue gradual decline

by Alicia Kelso — senior editor, QSRweb.com

Gas prices remain steady for the past few weeks.

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Plenty of new product launches expected at the National Restaurant Association Show

by Alicia Kelso — senior editor, QSRweb.com

Mobile and digital continue to be top trends, as does integrated technology solutions.

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The top online ordering trends to help grow your restaurant

by Alicia Kelso — senior editor, QSRweb.com

An online customer is more likely to re-order within 60 days than a walk-in customer, simply because the platform is more accessible.

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The difference between ‘OK’ and ‘delightful’ restaurant experiences

by Alicia Kelso — senior editor, QSRweb.com

Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.

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