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SERVICE: Handling rude customers

August 4, 2003

They're not fun or friendly, but as Paul Paz points out, with a little patience and skill, rude customers can turn into loyal ones.

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New Pizza Hut pie helps offset SARS impact in S.E. Asia

August 4, 2003

KUALA LUMPUR, Malaysia -- A representative of KFC Holdings Bhd (KFCH), franchisee of Pizza Hut and KFC in Southeast Asia, claimed the company has recovered…

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Monical's Pizza rolls out regional TV ads

August 4, 2003

BRADLEY, Ill. -- Monical Pizza Corp. kicked off its first major television advertising campaign in more than a decade.

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Pizza Schmizza opens first of 40 planned Wash. stores

August 4, 2003

PORTLAND, Ore. -- With the July 23 opening of a location in Redmond, Wash., Portland-based Pizza Schmizza launched its challenge to greater Seattle's pizzerias.

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Pizza delivery driver killed in crash

August 3, 2003

INDIAN RIVER COUNTY, Fla. -- A pizza delivery driver died while working on Aug. 1 from injuries suffered in a collision with two vehicles.

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Barajas-Najera appointed EVP, COO at embattled Shakey's

August 3, 2003

GARDEN GROVE, Calif. -- Shakey's Inc., franchisor of the Shakey's pizza chain, has appointed Sonia Barajas-Najera its executive vice-president and chief…

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Little Caesars' roadside dancers drawing crowds, driving sales

August 3, 2003

BLUEFIELD, W.Va. -- To boost dinnertime traffic, employees of a Little Caesars pizzeria here are dancing on the sidewalk while holding signs advertising…

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Frozen pizza standards relaxed by federal agency

July 31, 2003

WASHINGTON -- The U.S. Department of Agriculture's Food Safety and Inspection Service loosened ingredient requirements for meat pizzas, giving frozen pizza…

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Unsatisfied customer asked to stay away

July 31, 2003

PETERBOROUGH, United Kingdom -- After fielding 15-20 complaints in five years, Pizza Hut management told a testy customer not to come back, according to a…

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NPD Group: Folks want their salads fast

July 30, 2003

PORT WASHINGTON, New York -- More folks want their salads on the go, if statistics from the NPD Group are any indication. The consumer research firm reports…

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Robbers make off with pizza deliveryman's wheels

July 30, 2003

AKRON, Ohio -- Police are investigating a robbery that ended with the bandits making off with a pizza deliveryman's wheels.

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CHART honors pizza chain pres

July 30, 2003

WESTFIELD, N.J. -- Harry Bond, president of Monical Pizza Corp. in Bradley, Ill., has been awarded the Council of Hotel and Restaurant Trainers' (CHART) 200…

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New stores drive 2Q comps, revenue at Chicago Pizza & Brewery

July 29, 2003

HUNTINGTON BEACH, Calif.-- New restaurant openings and small same-store sales increases pushed Chicago Pizza and Brewery's revenues up 38.9 percent to $25.…

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Boston Pizza v. Boston Market trademark trial expected in 2005

July 28, 2003

VANCOUVER, B.C. -- It appears the trademark infringement dispute between Boston Pizza and Boston Market will go to trial sometime in 2005.

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2Q U.S. comp sales sputter at Domino's Pizza, international sales sing

July 28, 2003

ANN ARBOR, Mich. -- Domino's, Inc., parent company of Domino's Pizza, announced that systemwide sales for its second quarter, ended June 15, 2003, rose …

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JU$TCHEX adds online collection for returned checks

July 27, 2003

OXNARD, Calif. -- JU$TCHEX, a provider of Internet-enabled NSF check re-presentment and recovery processes now offers online collections for its customers to…

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Operator sells pizzeria to avoid serving French

July 27, 2003

COPENHAGEN, Denmark -- A Danish pizzeria owner who refused to serve French and German tourists because of their governments' opposition to the U.S.-led war in…

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Need new stuff? Click our free Product & Service Request link

July 24, 2003

Searching for new products gets no simpler than using PizzaMarketplace's Product & Service Request link

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Pizza Hut, other Yum brands get 'health officer'

July 24, 2003

LOUISVILLE, Ky. -- Yum Brands Inc., which operates Pizza Hut, Taco Bell, KFC, Long John Silver's and A&W All American Food, named Al Baroudi its chief…

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2Q profit drops at Alsea, Domino's Pizza franchisee in Mexico

July 23, 2003

MEXICO CITY -- Alsea SA, master franchisee of about 475 Domino's Pizza stores in Mexico and Brazil, reported its net profits declined to 25.6 million pesos…

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