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Papa John's again tops customer satisfaction list
May 19, 2008
LOUISVILLE, Ky. — Papa John's has received the highest customer satisfaction rating among national pizza chains in the 2008 American Customer Satisfaction Index (ACSI) foir the ninth consecutive year.
Papa John's tied with Pizza Hut with a customer satisfaction rating of 76 on ACSI's 100-point scale to lead all national pizza chains.
Produced by the University of Michigan's Ross School of Business in partnership with the American Society for Quality and CFI Group, ACSI is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States.
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