Is social media part of your marketing mix?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

We all know that our friends and families influence us if they give us a recommendation…or a ‘stay away!’ …for a vendor or business. And those recommendations…

Heartland Payment Systems launches SmartLink for restaurants

May 8, 2012

Heartland Payment Systems has launched its SmartLink for Restaurants, a managed network service that provides secure, high-speed transport of card transaction…

NRA 2012: Front Flip

Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was…

Farmer Bros. unveils artisan coffee collection

May 7, 2012

To help meet consumers' growing demand for quality coffee products, Farmer Brothers unveiled its Artisan Collection line of Rainforest Alliance-certified…

NCR launches social media referral and customer feedback solution

May 7, 2012

NCR Corp. has announced the launch of its NCR Customer Voice, a Web-based customer loyalty, retention and referral tool that enables operators to monitor…

Hungry Howie's remodel features modern elements, new equipment

Madison Heights, Mich.-based Hungry Howie's Pizza underwent a redesign in 2010 that featured a new look and equipment. The new design reduced labor costs and…

How many people does it take to process a credit card?

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

I know this sounds like the old joke about a light bulb or a chicken crossing the road, but the way some restaurants operate, the joke is on them.  There are…

Go Roma to expand in Upper Midwest

May 2, 2012

Go Roma will focus its initial expansion on locations throughout the upper Midwest, according to Jeff Drake, president of Go Roma. The company, which launched…

Papa John's finds success in local store marketing efforts

by Alicia Kelso — Editor, QSRWeb.com

During its Q1 earnings call, the company reiterated its premium positioning amidst a highly competitive, deep discounting segment.

Vendor Safe webinar to focus on PCI Compliance

May 1, 2012

A new webinar from FastCasual.com and VendorSafe Technologies will focus on the financial implications restaurant operators could face by not maintaining PCI…

You want to franchise your restaurant: Now what?

by Harold Kestenbaum — Partner, Gordon & Rees, LLP

In my last blog, we discussed why your restaurant should be franchised. I will assume that you have listened to what I said and you have now made the decision…

Henny Penny webinar to focus on fryer technology

April 30, 2012

A new webinar from FastCasual.com and Henny Penny will focus on the evolution of fryer technology in the restaurant space. The webinar, The Evolution of Fryer…

Market Force study shows companies wield social media influence

April 30, 2012

Social media posts by businesses influence consumers’ buying decisions as much as their friends’ posts do, according to a new study from Market Force…

Webinar covers big data to drive consumer behavior

April 30, 2012

The use of big data to drive customer behavior has been implemented by retailers and restaurants nationwide looking to increase loyalty, retention and to drive…

Three organizational challenges that hinder innovation (and the solutions to resolve them)

by Rob Connelly

There are three main challenges that hinder innovation: Playing catch up, ambiguity and underdevelopment of employees.

Cost of wheat drops 50 cents in two weeks

by Alicia Kelso — Editor, QSRWeb.com

Gas drops more than a dime from last month.

The concept of 'Reverse Innovation' in the food industry

by Darrel Suderman — President, Food Technical Consulting

Multinational corporations have forecasted that developing countries will account for 70 percent of their growth a decade from now.

Report: Pizza segment positioned to double revenue in five years

by Alicia Kelso — Editor, QSRWeb.com

Operators have successfully weathered changes in spending and eating habits.

NRA Restaurant, Hotel-Motel Show sells out exhibit floor space

April 24, 2012

The National Restaurant Association has announced that exhibit space at its 2012 Restaurant, Hotel-Motel Show is completely sold out. The newly redesigned…

Digital Dining rolls out Tabbedout mobile app

April 24, 2012

Digital Dining, a provider of hospitality point-of-sale (POS) software, will add Tabbedout, a mobile payment app that allows consumers to open, view and pay…