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Business Strategy and Profitability News & Media

From Florida favorite to franchise frontier: The rise of Cannoli Kitchen Pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Cannoli Kitchen Pizza, a quick-service Italian restaurant that began as a beloved mom-and-pop pizzeria in Boca Raton, is now expanding nationwide through…

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Pollo Campero VP talks competition, standing out

In an episode of the Restaurant Operator Podcast, Mandy Detwiler of Pizza Marketplace and QSRweb interviews Blas Escarcega, VP of franchise development for…

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Happy Joe's Pizza & Ice Cream unveils prototype in Florida

May 22, 2025

Happy Joe's Pizza & Ice Cream has entered Florida with a location in Navarre that opened last month. The brand has a record turnout for its prototype…

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The dough must go on: How Kyle McPhee built a 16-store Papa Murphy's franchise

by Mandy Wolf Detwiler — Editor, Networld Media Group

Kyle McPhee rose from a teenage prep worker to the owner of 16 Papa Murphy's franchises by revitalizing struggling stores while focusing on customer service…

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Dishing out local store marketing secrets for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hoping to build a loyal customer base in their neighborhoods, restaurant owners can learn actionable local store marketing tactics at the upcoming Restaurant…

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&pizza CEO doubles down on franchising efforts, increasing growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

&pizza CEO Mike Burns discusses how the brand lost its identity, found it again and began franchising.

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Haven Hot Chicken founders find room for Nashville hot chicken brand

by Mandy Wolf Detwiler — Editor, Networld Media Group

Haven Hot Chicken has gone from four stores to nine in just 10 months. Learn how the Connecticut-based brand is growing from its co-founders in our latest…

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Supercharge your online ordering process

by Navi Sidhu — Marketing Specialist, SpeedLine Solutions

May 8, 2025

In today's digital landscape, a pizza restaurant's online ordering system is crucial, but the lack of direct interaction necessitates providing comprehensive…

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Kosher pizzeria boasts a stand-out menu

by Mandy Wolf Detwiler — Editor, Networld Media Group

Moshe Dahari and his brothers run Elite Pizza, a kosher pizzeria in Great Neck, New York. Keeping kosher is challenging but its focus on the community and…

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Kraft Heinz honored for innovation

April 30, 2025

Kraft Heinz has been named to Fast Company's annual list of the world's most innovative companies.

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Happy Joe’s Pizza & Ice Cream debuts Texas development opportunities

April 18, 2025

Happy Joe's Pizza & Ice Cream has opened key Texas markets for development and seeking operators to expand its brand into the Lonestar State.

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Marco’s Pizza franchisee leads with passion, product, people

by Mandy Wolf Detwiler — Editor, Networld Media Group

Marco's Pizza franchisee Robert Pina recently inked a deal for one of Marco's Pizza's biggest franchising agreements.

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Donatos Pizza president, CEO wants it to be the household name in pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Donatos Pizza president and CEO Kevin King talks about his career in the pizza industry and what makes his brand a leader in the category amidst rising pizza…

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Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

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Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

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Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…

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How and why restaurant leaders are serving up AI in operations

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.

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