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Customer Service / Experience News & Media

Spin Pizza thrives on long history, chef-driven recipes

by Mandy Wolf Detwiler — Editor, Networld Media Group

Spin Pizza is based in Kansas City and has 15 units. Though the company has grown slowly, Spin officials have ensured the brand has sharp operations and a…

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Meeting The Online Order Surge: How Hardware Impacts Efficiency

To stay competitive, businesses must handle online orders, and one crucial aspect of this is re-evaluating their hardware systems.

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How Voice AI Is Driving Customer Satisfaction And Growth

Join SoundHound and Oracle Food & Beverage as they discuss how voice AI for restaurant ordering is expediting sales in a way that drives growth while…

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Riko's Pizza combines proprietary recipes with a strong spirit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Eight-unit Riko's Pizza is the brain child of founders Rico Imbrogno and Luigi Cardillo. The Connecticut pizza concept plans to open another three to four…

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Dewey's Pizza's focuses on values, tight operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Dewey's Pizza operates 25 stores as far west as Kansas City. The brand has tight operations and an eye on its values to make it a success.

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Pizza Leadership Virtual Summit | July 26, 2023

Pizza Leadership Virtual Summit is a half-day livestream event that will bring you tips and tricks for overcoming many of the most pressing challenges that…

Presented by PizzaMarketplace.com

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NYC’s Williamsburg Pizza builds following in Omaha, Nebraska

by Mandy Wolf Detwiler — Editor, Networld Media Group

Williamsburg Pizza has five locations in New York, and the brand recently opened its first restaurant in Omaha, Nebraska. Co-founder Aaron McCann says the…

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Must-have features for a modern restaurant POS

When researching the right POS for you, it’s important to make sure it includes the features you need while offering benefits that separate it from other…

Presented by FastCasual.com

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ICXA to honor Elevate winners at 7th annual summit

by Alicia Lavay — Executive Director, ICX Association

The ICX Association will honor five companies as winners of the 2023 Elevate Awards during a ceremony at its upcoming annual conference, the Interactive…

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Embracing Sustainability: The Eco-Friendly Advantages Of Linerless Sticky Labels

Linerless sticky labels offer a greener alternative to traditional labels and a more sustainable and eco-friendly choice for businesses.

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Slice House by Tony Gemignani a 'slice' of heaven

by Mandy Wolf Detwiler — Editor, Networld Media Group

Renowned pizzaiolo Tony Gemignani has launched franchising for his Slice House by Tony Gemignani brand. With eight open and 34 in development, the company is…

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Atmosphere, experience key for dining out

July 14, 2023

When it comes to going out for a meal, Americans want a great experience and atmosphere, and casual dining tops the list as the most popular restaurant type…

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Amp Up Your Ecommerce: 8 Proven Strategies To Boost Your Online Sales

If you are seeking to boost your online sales and propel your ecommerce business to new heights, this blog post is for you!

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Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

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Mattenga’s Pizzeria grows to 6 units with tight operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mattenga's is a six-unit brand in Texas. It opened four units last year alone, and co-owner Hengam Stanfield credits her managers for running tight ships when…

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What Are Connected Workstations & Why Are They Beneficial?

Discover the benefits of connected workstations for businesses. Learn how they can increase productivity, streamline workflows, save costs, and enhance…

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Diners craving value as restaurant industry rebounds

June 22, 2023

As restaurant dining returns to pre-pandemic levels, diners are craving value, willing to pay for convenience and want quality when ordering takeout.

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Over half of Americans have negative view of tipping

June 22, 2023

A good number of Americans, 66%, have a negative view of tipping, and nearly one in three think the tipping culture is out of control.

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4 Common Delivery Points of Friction and How to Fix Them

The pizza delivery landscape has changed dramatically in recent years, and operators face a host of new challenges.

Presented by SpeedLine Solutions

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The Best POS System For Small Businesses On A Budget

Discover why Star's trusted hardware combo stands out as part of the best POS system for small businesses seeking value and performance.

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