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Customer Service / Experience News & Media

Parlour fits niche in region lacking craft concepts

by Mandy Wolf Detwiler — Editor, Networld Media Group

Parlour, a five-unit concept in the Louisville, Kentucky, area, fills a niche for craft pizza, beer and cocktails. The brand will begin franchising this summer.

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Papa Johns franchisee becomes mogul in his own franchise

by Mandy Wolf Detwiler — Editor, Networld Media Group

Nadeem Bajwa began his Papa Johns career as a delivery driver. Today, he owns 192 franchises and has his sights set on 500.

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3 Steps to Level Up Your 2023 People Strategy

Join HourWork, the proven HR platform trusted by 10,000-plus quick service restaurants across the US, for their 2023 People Planning Webinar.

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Blaze Pizza taps Qu to boost order, operational efficiencies

May 23, 2023

Blaze Fast Fire'd Pizza is deploying the Qu unified commerce platform, a cloud-native system, to improve ordering and operational efficiency across its entire…

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Dining 2023 Update: A Location Intelligence Perspective

During this free webinar, we leveraged the latest location intelligence to help understand the trends driving the full-service and wider dining sectors, from…

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Palo Mesa Pizza brings Neapolitan, Roman, traditional pies to California's Central Coast

by Mandy Wolf Detwiler — Editor, Networld Media Group

Palo Mesa Pizza fuels the pizza needs of California's Central Coast. The five-unit brand offers traditional pizza, but also Neapolitan and Roman-style.

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Italian Disco marries old-school fare with modern flair

by Mandy Wolf Detwiler — Editor, Networld Media Group

Baltimore's Italian Disco pairs old-school Italian fare with modern cultural flair that makes it a standout on a crowded food scene. With a stellar pizza…

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WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Networld Media Group

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

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Are You Compromising Your Star Printer’s ROI With Cheap Paper? Choose Blue Core

Learn the advantages of Star's Blue Core paper rolls for your Star printer, plus the benefits of each type: receipt, label, and linerless.

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How A Growing Chicken Concept is Driving Results Through a World-Class Customer Experience

Networld Media Group joins Revel Chief Strategy Officer Chris Lybeer and PDQ Chief Operating Officer Eric Knott as they explore using technology as an…

Presented by SkyTab

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Lena's Wood-fired Pizza & Tap prides itself on team members, food quality

by Mandy Wolf Detwiler — Editor, Networld Media Group

Lena's Wood-fired Pizza & Tap is run by team members who feel like family to its owners. The Alexandria, Virginia-based pizzeria opened in 2017 and has kept…

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Brixx Wood Fired Pizza + Craft Bar focuses on house-made ingredients to stand out

by Mandy Wolf Detwiler — Editor, Networld Media Group

Brixx Wood Fired Pizza + Craft Bar makes the majority of its items in-house. Yes, labor is intensive, but the quality of food is outstanding and sets the brand…

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ICX Summit celebrates 7th year with September event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.

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How customer service, tech help restaurants win

April 11, 2023

Customer service is at the heart of every brand. Consumers expect it, and restaurants strive to create the best experience possible for their customers.

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Sandwiching Success: Unveiling The Power Of POS Tech In Our Latest Deli EBook

In our latest eBook, “3 Ways POS Tech and Hardware Improve Deli Operations and Customer Experiences,” we delve into the transformative power of modern…

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Star Micronics Unveils All-Steel mUnite Printer Shelf for Tablet Stands and Mounts

Designed for select tablet display stands and pole mounts, the recently launched mUnite Printer Shelf attachment offers an affordable and flexible solution for…

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Star Micronics Releases Universal Mini mEnclosure, a Future-Proof Tablet Enclosure

The newly released tablet enclosure offers the same functionality as the original Universal mEnclosure, with the added benefit of being specifically designed…

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2023 Pizza Marketplace Top 100 Movers & Shakers

Pizza Marketplace’s Top 100 Movers & Shakers list identifies and rewards some of the most innovative and successful companies in the industry. Pizza brands…

Presented by PizzaMarketplace.com

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2023 Top Tech-Savvy Restaurant Brands

As succeeding in the restaurant business becomes ever more complicated, many operators are turning to technology to overcome today’s challenges. Check out 1…

Presented by FastCasual.com

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Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

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