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Customer Service / Experience News & Media

Homegrown Tap & Dough growing from local joint to pizza empire

by Mandy Wolf Detwiler — Editor, Networld Media Group

Homegrown Tap & Dough has three locations with another two on the way. The Colorado-based brand focuses on its food quality and customer service to ensure it's…

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The evolution of Mazzio's Italian Eatery: Expanded menu, footprint makes brand a standout

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mazzio's Italian Eatery is a 108-unit pizza brand based out of Oklahoma. For the past several years, the brand has been overhauling its existing restaurants…

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Star Micronics Unveils MUnite VESA Pole Mount For Versatile Two-Tablet Workstations

The new VESA Pole Mount accessory enhances the mUnite Mount 18 tablet stand, meeting demand for operational flexibility within the retail and hospitality…

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How to drive traffic at your pizzeria

by Chris Lybeer — Chief Strategy Officer, Revel Systems

The pizza industry has gotten more crowded, but how can you get a leg up? Chris Lybeer with Revel Systems offers some suggested for technology and creative…

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Buddy’s Pizza legacy lives on as originator of Detroit-style pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Buddy's Pizza originated Detroit-style pizza, with its thick dough and crispy cheese edges. The brand leaves a lasting legacy even as it grows.

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Spin Pizza thrives on long history, chef-driven recipes

by Mandy Wolf Detwiler — Editor, Networld Media Group

Spin Pizza is based in Kansas City and has 15 units. Though the company has grown slowly, Spin officials have ensured the brand has sharp operations and a…

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Meeting The Online Order Surge: How Hardware Impacts Efficiency

To stay competitive, businesses must handle online orders, and one crucial aspect of this is re-evaluating their hardware systems.

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How Voice AI Is Driving Customer Satisfaction And Growth

Join SoundHound and Oracle Food & Beverage as they discuss how voice AI for restaurant ordering is expediting sales in a way that drives growth while…

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Riko's Pizza combines proprietary recipes with a strong spirit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Eight-unit Riko's Pizza is the brain child of founders Rico Imbrogno and Luigi Cardillo. The Connecticut pizza concept plans to open another three to four…

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Dewey's Pizza's focuses on values, tight operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Dewey's Pizza operates 25 stores as far west as Kansas City. The brand has tight operations and an eye on its values to make it a success.

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Pizza Leadership Virtual Summit | July 26, 2023

Pizza Leadership Virtual Summit is a half-day livestream event that will bring you tips and tricks for overcoming many of the most pressing challenges that…

Presented by PizzaMarketplace.com

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NYC’s Williamsburg Pizza builds following in Omaha, Nebraska

by Mandy Wolf Detwiler — Editor, Networld Media Group

Williamsburg Pizza has five locations in New York, and the brand recently opened its first restaurant in Omaha, Nebraska. Co-founder Aaron McCann says the…

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Must-have features for a modern restaurant POS

When researching the right POS for you, it’s important to make sure it includes the features you need while offering benefits that separate it from other…

Presented by FastCasual.com

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ICXA to honor Elevate winners at 7th annual summit

by Alicia Lavay — Executive Director, ICX Association

The ICX Association will honor five companies as winners of the 2023 Elevate Awards during a ceremony at its upcoming annual conference, the Interactive…

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Embracing Sustainability: The Eco-Friendly Advantages Of Linerless Sticky Labels

Linerless sticky labels offer a greener alternative to traditional labels and a more sustainable and eco-friendly choice for businesses.

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Slice House by Tony Gemignani a 'slice' of heaven

by Mandy Wolf Detwiler — Editor, Networld Media Group

Renowned pizzaiolo Tony Gemignani has launched franchising for his Slice House by Tony Gemignani brand. With eight open and 34 in development, the company is…

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Atmosphere, experience key for dining out

July 14, 2023

When it comes to going out for a meal, Americans want a great experience and atmosphere, and casual dining tops the list as the most popular restaurant type…

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Amp Up Your Ecommerce: 8 Proven Strategies To Boost Your Online Sales

If you are seeking to boost your online sales and propel your ecommerce business to new heights, this blog post is for you!

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Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

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Mattenga’s Pizzeria grows to 6 units with tight operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mattenga's is a six-unit brand in Texas. It opened four units last year alone, and co-owner Hengam Stanfield credits her managers for running tight ships when…

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