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Customer Service / Experience News & Media

Aloha-Monkey integration boosts catering, delivery, takeout

November 17, 2017

NCR Corp. has integrated MonkeyMedia Software for delivery with the NCR Aloha POS system. With the integrated system, orders are injected directly into Aloha…

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Your pizza POS: The argument for renting

by Christopher Sebes — president, Heartland Commerce

The positives to consider when considering whether to rent or own your POS.

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Gen Z spends most their cash on restaurants: 4 ways pizza operators can get it

November 3, 2017

Generation Z— that millennial cohort born between the mid-1990s and mid-2000s — is the subject of a lot of restaurateurs' attention these days. After all, this…

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Fresh Brothers brings ‘whiteout’ to Southern Cal

November 2, 2017

Southern California pizza brand Fresh Brothers is blanketing its patrons with snowy white for the holidays with the debut of a White Pizza this week. The pie…

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New tool brings third-party catering delivery to restaurateurs nationally

November 2, 2017

MonkeyMedia Software and on-demand delivery platform DoorDash have partnered to cater to restaurant catering operations. Their new cloud-based takeout…

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Halloween: Rant, rave or review the night that was with us

by S.A. Whitehead — Food Editor, Net World Media Group

Share your wins, losses and laughs with us this Hallow's eve for a story on the challenges of meeting tonight's epic pizza demands and how operators meet them…

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Today’s diners want more, spend  less, like virtual restaurants

October 31, 2017

Today’s restaurateur had best be the type that literally thrives on competition because a new study shows that staying ahead in their business is increasingly…

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Pizza Inn buffet goes all day

October 31, 2017

Under the heading of "Customers Know Best," Pizza Inn recently surveyed its customers and discovered not only that they love the pizza, salad, pasta and…

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Woodstock’s Pizza Drives Growth with SpeedLine POS

The thriving multi-unit pizzeria ditched its disparate point-of-sale systems in favor of a single technology specifically designed for pizzerias.

Presented by SpeedLine Solutions

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Millennials: 'Give us big discounts, cut the small talk'

by S.A. Whitehead — Food Editor, Net World Media Group

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied…

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Digital menus: Do you fear something you already know?

by Scott Sharon — President, Vertigo Group USA

Editor's Note: A version of this blog original appeared on Pizza Marketplace's sister site, Digital Signage Today. 

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Toppers Pizza: 'Delivering' during annual football frenzy

by S.A. Whitehead — Food Editor, Net World Media Group

We're right in the thick of it, as they say, when it comes to heavy-duty pizza delivery season with football in full swing. Toppers director of national…

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Pizza Hut pouch heats up delivery

October 11, 2017

Keeping those pies hot en route to delivery customers has always been a challenge for pizza restaurateurs, but Pizza Hut has rolled out a system designed to…

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Worldwide expansion: Where to go and who to know

by Stephen Dutton — Analyst, Euromonitor International

The old adage of "getting to know the locals" is more relevant today than ever for restaurant chains. Here, Euromonitor's Stephen Dutton spells out three…

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Pizza delivery's changing landscape: Lessons from retail universe

The trend sweeping the industry for increased delivery from all brands is changing the landscape for pizza restaurateurs, who've traditionally "owned" the…

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New Gatti's Pizza restaurant design: Sometimes separation is a good thing

October 5, 2017

The new ownership behind Gatti's Pizza broke ground on the longtime brand's first franchise location in seven years this week, this one on East Central Texas…

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Your Pie talks hurricane recovery after this year's 1-2 punch

by S.A. Whitehead — Food Editor, Net World Media Group

Many brands continue to deal with Hurricanes Harvey and Irma damages, including Your Pie, which has locations in the path of both storms. CEO Bucky Cook…

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New Pieology concept puts customers in brand's R&D Department

Pieology Pizzeria opened its latest endeavor this week, Pieology Pizzeria R&D, a restaurant concept that gives customers a voice in the chain's decision-making…

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Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…

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Can delivery, online ordering save Pie Five?

Pie Five and Pizza Inn parent, Rave Restaurant Group said this week that its revenues dropped for both this fiscal year and the company's final quarter that…

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