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Customer Service / Experience News & Media

Trends Study: Limited Time Offers on Drinks Transform Campus Dining into Student Satisfaction Powerhouse

Recent campus dining trends reports show that beverage LTOs are empowering student satisfaction, on-campus engagement and the development of strong campus…

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Little Caesars aims to score big as NFL pizza sponsor

by Mandy Wolf Detwiler — Editor, Networld Media Group

Little Caesars has signed on as the Official Pizza Sponsor of the NFL. The partnership awards the Detroit-based pizza brand plenty of exposure and builds…

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How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study

Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…

Presented by Ovation Up, Inc.

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The $70 Billion Opportunity: Actionable Strategies For Catering Growth

With the U.S. catering market hovering around $70B and more companies returning to the office, restaurants are more focused than ever on ways to scale their…

Presented by Checkmate

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New York Pizza sets up shop in Boston with long NYC roots

by Mandy Wolf Detwiler — Editor, Networld Media Group

New York Pizza has three locations in Boston. With a bevy of flavor combinations and tastes, the pizzeria serves something for everyone.

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Wonder, Botrista on Bridging Innovation and Growth at the Fast Casual Executive Summit

For restaurant executives and suppliers, this summit offers a unique opportunity to gain firsthand knowledge from industry trailblazers. The shared wisdom of…

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More Profitable Delivery: A 30 Day Plan

With more than 50% of household food budgets being spent at restaurants, delivery is becoming more important to many operators. Follow this 30-day plan to…

Presented by SpeedLine Solutions

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Little Caesars franchisee gone to the dogs

by Mandy Wolf Detwiler — Editor, Networld Media Group

Vicki Dunn-Marshall owns more than 60 Little Caesars units. Her philanthropy project is Pizza Paws, which raises money for police K-9 units.

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Gong cha focuses on quality of tea, customer service

by Mandy Wolf Detwiler — Editor, Networld Media Group

Bubble tea concept Gong cha focuses on the quality of its products and the happiness of its customers.

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5 tips to boost pizza sales this Halloween with your restaurant tech

by Shannon Chirone — SVP, Marketing, HungerRush

Halloween is one of the biggest days for pizza sales. Here are some tips to use your tech and POS system to maximize profits.

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Driving Customer Service at the Point of Sale

In the restaurant industry, customer service is arguably the most important thing there is. You can have some of the best pizza in the city, but if your…

Presented by SpeedLine Solutions

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Consider the benefits provided by a POS made for the pizza industry

The very reason why pizza is such a popular food item with consumers is the same reason restaurant owners can benefit from a POS that supports both…

Presented by SpeedLine Solutions

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Crust Pizza Co. scales in South, plans on growth in Southeast

by Mandy Wolf Detwiler — Editor, Networld Media Group

Crust Pizza Co. is scaling in the Southeast. With 27 units and 15 planned for next year, the brand could become your latest competition.

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Controlling Food Costs with Inventory Software

The struggle to achieve lower food costs plagues many restaurant owners. And unfortunately, this problem is only getting worse, with 90% of restaurants facing…

Presented by SpeedLine Solutions

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Fast Casual Executive Summit session looks at menu trends as competitive edge

by Mandy Wolf Detwiler — Editor, Networld Media Group

A session at the Fast Casual Executive Summit session next month in Denver, Colorado, will explore diversifying menu options as a method to increase a…

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Best local marketing ideas for your pizza operation

by Mandy Wolf Detwiler — Editor, Networld Media Group

Marketing doesn't have to be costly or difficult. With these eight local marketing ideas, a pizzeria can effectively increase sales and customer involvement…

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Web and Mobile Ordering for SpeedLine Point of Sale

A mobile app is an effective way to keep your restaurant brand top-of-mind when customers order takeout or delivery. The SpeedDine mobile app puts your brand…

Presented by SpeedLine Solutions

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Top 30 Movers & Shakers in Catering 2024

The inaugural Top 30 Movers & Shakers in Catering 2024 list recognizes the leaders and brands reshaping the catering landscape—those taking bold steps to drive…

Presented by Lunchbox

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Strategies for handling high delivery demand

by Navi Sidhu — Marketing Specialist, SpeedLine Solutions

In the fast-paced world of the restaurant industry, managing delivery peak hours is crucial for maintaining high customer satisfaction and operational…

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TailGate Brewery owner talks perfect pizza, beer pairings

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wesley Keegan, owner of TailGate Brewery, gives insight on how adding pizza to his brewery was the perfect match.

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