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Customer Service / Experience News & Media

5 concepts compete for The Perfect Pitch 2024 title

by Mandy Wolf Detwiler — Editor, Networld Media Group

Five fledgling concepts will vie for The Perfect Pitch title and a prize on Oct. 14 at the Fast Casual Executive Summit in Denver, Colorado.

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From classroom to crust: Former teachers build Much Ado About Pizza in California

by Mandy Wolf Detwiler — Editor, Networld Media Group

Two former teachers take a Shakespearean approach to their carryout pizza shop in Pleasanton, California.

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Enterprise Ebook

If you’re a growing multi-unit franchise looking to improve sales and optimize your marketing spend, you know how difficult it can be without a proper system…

Presented by SpeedLine Solutions

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Employee Management Ebook

Whether the challenges are in scheduling and labor cost control, security and loss prevention, training, record-keeping, or payroll, technology solutions can…

Presented by SpeedLine Solutions

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Slim Chickens CEO gives insight into brand's successes

by Mandy Wolf Detwiler — Editor, Networld Media Group

Tom Gordon is CEO of Slim Chickens, a fast casual chicken brand with more than 280 units.

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8 strategies to increase pizza sales

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pizza is a competitive business. Leveraging just one of these eight tips might increase a pizzeria's sales.

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How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

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Chevy Chase Pizza Co on verge of greatness

by Mandy Wolf Detwiler — Editor, Networld Media Group

Glenn Milano makes pizzas by hand, freezes them and sells them at market. Now he's ready to take the next step by opening a manufacturing plant and pizzeria of…

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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Cicis Pizza leads buffet-style pizza concept with customer-focused tech

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for…

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Marco's Pizza CDO discusses new prototype, brand platform

by Mandy Wolf Detwiler — Editor, Networld Media Group

Marco's Pizza introduced a new store design in the Boise, Idaho market, incorporating data-driven decisions, a modern atmosphere and cutting-edge technology to…

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Bonchon SVP chats about competing in the chicken market, appealing to Americans

by Mandy Wolf Detwiler — Editor, Networld Media Group

Bonchon SVP of Development Amanda Millikan discusses how the brand's Korean flavors appeal to an American palate and how it fares on the competitive chicken…

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Making The Right Investment: Wired Vs. Wireless Barcode Scanners

Discover the pros vs. cons of 1D/2D wired and wireless barcode scanners to elevate your operations with expert guidance from Star Micronics.

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Tailgate Brewery proves pizza belongs with beer

by Mandy Wolf Detwiler — Editor, Networld Media Group

TailGate Brewery in Nashville is paving the way for pizza and beer. The brewery has 30 signature beers on tap and makes pizza from scratch.

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Registration still open for Pizza Leadership Virtual Summit

July 26, 2024

Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there's still time to register. Qualified pizza executives and pizzeria owners can register…

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How pizza drive-thrus can help pizzerias thrive

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pizza drive-thrus can help restaurants improve order accuracy and increase overall sales.

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Star Micronics Unveils the Next mC-Print3: Connectivity and Sustainability Redefined

The mC-Print31Ci and mC-Print31CBi thermal receipt printers, featuring CloudPRNT Next and Ultra-C technology, set new benchmarks in speed, efficiency, and…

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Little Caesars franchisee enjoys benefits of franchise system

July 18, 2024

Little Caesars franchisee Tara Charters has been running two stores in Canada for over a decade. She says the franchise system offers benefits that are hard to…

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Pizzaiolo launches signature brand in Dana Point, California

Truly Pizza brings something to the Dana Point, California area that hasn't been seen yet -- a focus on upscale, signature pizza in a warm, inviting atmosphere…

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