CONTINUE TO SITE »
or wait 15 seconds

Customer Service / Experience News & Media

Catering treats and snacks on the boardroom table

by Erle Dardick — CEO, Monkeymedia

For frozen treat brands, developing a catering and off-premise consumer experience provides an opportunity to weatherproof the concept.

read now
Papa John's adds Indiana Pacers to sports roster

May 16, 2013

Papa John's this week announced a sponsorship deal with the Indiana Pacers that gives the pizza chain rights to in-game promotions and use of team marks. To…

read now
Tourists are coming: Is your restaurant ready to accommodate?

Since most foreign tourists won't have access to a PC during their trip, it's critical to offer mobile-based feedback mechanisms featuring short…

read now
Domino's franchisee using self-service kiosks to reach college crowd

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Kiosks in college dorms incentivize students by offering $1 off if they order there rather than via computer or phone.

read now
Report: Consumers want clean restaurants with menu variety

May 9, 2013

According to a new report from Mintel; cleanliness (96 percent), menu selection and variety (94 percent) and comfortable seating (91 percent) are the most…

read now
Connecting with franchisees and frontline employees to catalyze innovation

Creating more connections with managers, employees and franchise owners who work with customers on a regular basis will inject new perspective into the…

read now
Three Key Considerations When Deploying WiFi In Restaurants

With proper planning, you can securely offer your customers the convenience of a BYOD network.

download now
MEDIAPRO deploying animated digital menu boards in restaurants

May 8, 2013

Covina Burger, a California-based QSR restaurant company, has ditched its plastic backlit menu boards in favor of dynamic digital signage menu boards from…

read now
New iPhone app points to nearest pizza place

May 8, 2013

There is a new iPhone and iPad app that points consumers in the direction of the nearest pizza establishment. Because who doesn't crave pizza all the time?

read now
How to optimize your restaurant menu on your website

Showcase your featured specials right on your homepage to draw first-time visitors in and build excitement around your limited-time offering.

read now
Millennial marketing guru gives sneak peek of Fast Casual Executive Summit keynote

Creating brand fans out of Millennials -- consumers ages 18 to 34 -- is key for every restaurant's success. Jeff Fromm, millennial expert and 2013 Fast Casual…

watch now
Chuck E. Cheese's promotes mobile app via Facebook photo contest

May 2, 2013

Chuck E. Cheese's recent introduction of its downloadable app is now the centerpiece of a new photo contest on the brand's Facebook page.

read now
Domino's brings transparency to a new level

May 2, 2013

Domino's Pizza has launched its new Domino's Live online platform, where customers can follow the action of an in-store lunch or dinner rush live.

read now
Red Book Connect names CEO

May 2, 2013

Red Book Connect, a global service-driven technology solutions company serving the restaurant industry, has appointed Larry A. Abramson as its chief executive…

read now
Domino's CEO not worried about emergence of fast casual pizza

by Alicia Kelso — Editor, QSRWeb.com

The big pizza players are taking share away from regionals and independents because of their technology advantage.

read now
What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

read now
Chuck E. Cheese's ranked most kid-friendly restaurant

April 30, 2013

Chuck E. Cheese's has been named the No. 1 kid-friendly restaurant by Technomic's Consumer Restaurants Brand Metrics program, which compiles consumer data…

read now
Study: Consumers want e-commerce, loyalty options from restaurants

April 30, 2013

A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs.

read now
Square CEO: Register's new features speed up service

by Alicia Kelso — Editor, QSRWeb.com

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even…

read now
Papa John's fans can earn loyalty points by watching TV

April 25, 2013

A new email campaign created by Papa John's in partnership with Viggle encourages users to "check-in" to their favorite TV shows and earn rewards from the…

read now

Showing 1281 - 1300 of 1971



©2026 Networld Media Group, LLC. All rights reserved.
b'S1-NEW'