A hiring road map: tips to navigate key trends in the hourly landscape

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

Adapt your method of hourly hiring and retention to build a better approach that works with the trends instead of against them.

Detroit Style Pizza Co. hosting pizza-making tours for kids

May 25, 2012

Detroit Style Pizza Co. will offer tours of its new pizzerias this summer. Designed and conducted by World Champion Pizza Maker Shawn Randazzo, the tour is…

Cottage Inn modifies NASCAR delivery plan

May 25, 2012

Ann Arbor, Mich.-based Cottage Inn has scaled back its plans to deliver pizzas to campers at the Michigan International Speedway during NASCAR race weekends.

Pizza Patron offering free pizzas for Spanish-speaking guests

May 23, 2012

On June 5 from 5-8 p.m., Pizza Patron will host its "Pizza Por Favor" event at restaurants nationwide. During that time, every customer who orders in Spanish…

Commentary: Customer intelligence drives loyalty

By Ashish Gambhir

PizzaMarketplace launches Top 100 Movers & Shakers

by Alicia Kelso — Editor, QSRWeb.com

The inaugural Top 100 Movers & Shakers features a ranking of the top concepts, leaders and trends in the $38 billion pizza segment.

Chuck E. Cheese expanding social media presence

May 17, 2012

Chuck E. Cheese and its agency M/C/C are working to expand the pizza chain's social media presence, and is exploring Pinterest as a result. The strategy is a…

Domino's UK pushing carryout service

May 17, 2012

Domino's Pizza UK is promoting any sized pizza for the special price of £9.99 (about $15.80 U.S.) when customers choose carryout service.

Using technology to streamline your phone and delivery operations

by Shawn Chute — COO, Sutus

You need communications system that helps you manage the entire customer ordering experience; one that can generate the business data you need to implement the…

Mobile: What your customers are using

by Alicia Kelso — Editor, QSRWeb.com

Panel discusses trends in the table and delivery service spaces as they apply to restaurant strategies.

Domino's Australia launches Facebook ordering platform

by Alicia Kelso — Editor, QSRWeb.com

May 10, 2012

Domino's Pizza has designed and built an ordering capacity on its Australian and New Zealand Facebook pages, which have a combined 728,000-plus fans.

Chuck E. Cheese's tests gluten-free options

by Alicia Kelso — Editor, QSRWeb.com

Company will gauge results from Minnesota rollout before making a decision to go national.

California Pizza Kitchen launches 'thank you' promotion

May 9, 2012

California Pizza Kitchen launched its annual Thank You Card Promotion this week to say 'thank you' to its loyal guests. From now through July 1, CPK will hand…

Study: Online marketing helps restaurants personalize offers

May 9, 2012

Restaurants use online and email marketing to provide consumers the personalized offers they prefer, according to new research by the National Restaurant…

Is social media part of your marketing mix?

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

We all know that our friends and families influence us if they give us a recommendation…or a ‘stay away!’ …for a vendor or business. And those recommendations…

NRA 2012: Front Flip

Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was…

Farmer Bros. unveils artisan coffee collection

May 7, 2012

To help meet consumers' growing demand for quality coffee products, Farmer Brothers unveiled its Artisan Collection line of Rainforest Alliance-certified…

NCR launches social media referral and customer feedback solution

May 7, 2012

NCR Corp. has announced the launch of its NCR Customer Voice, a Web-based customer loyalty, retention and referral tool that enables operators to monitor…

Upselling customers and getting the most out of advanced messaging

by Shawn Chute — COO, Sutus

When your phone line is busy, or your staff too busy to do more than take orders, you will miss out on opportunities to upsell customers.

NRA partners with Kidzsmart to promote Kids LiveWell

May 2, 2012

As part of its ongoing efforts to promote its Kids LiveWell program, the National Restaurant Association has announced a new partnership with Kidzsmart…