Flippin' Pizza testing mobile wallet

June 30, 2011

United States restaurants may be another step closer to allowing customers to pay with their mobile phones. MobilePayUSA, a division of Irvine, Calif.-based…

Papa Gino’s one-day deal yields 10 percent sales boost

June 30, 2011

Sister chains Papa Gino's and D'Angelo's recent one-day, 50-percent off online deal, facilitated through the ONOSYS Online Ordering system, boosted ticket…

Consumer Reports releases first QSR survey; smaller chains prevail

by Alicia Kelso — Editor, QSRWeb.com

June 29, 2011

Quick-service giants McDonald's, Burger King, KFC and Taco Bell failed to impress Consumer Reports subscribers in the magazine's first-ever quick-service food…

Pizza Executive Summit slices to the core of industry issues

by Cherryh Cansler — Publisher, FastCasual.com

As the newly named editor of PizzaMarketPlace.com, I was looking forward to attending my first Pizza Executive Summit. I was sure the experience, set in…

NPD Group: Restaurant visits up for dinner

June 26, 2011

After several years of traffic declines, visits to restaurants during dinner time increased over the last three quarters, according to foodservice market…

Webinar: Pinpointing the metrics that matter in growing sales

by Alicia Kelso — Editor, QSRWeb.com

Market Force-sponsored event highlights key factor in McDonald's dramatic turnaround.

Donatos launches new online ordering system

June 21, 2011

Getting a pizza fix is even easier for Donatos Pizza customers since the company launched its new online ordering system.

Straw Hat Pizza opens Lake Tahoe casino location

June 21, 2011

California-based Straw Hat Pizza has opened its newest restaurant inside Harvey's Hotel & Casino in Stateline, Nev., in the Lake Tahoe area.

Domino's reaps mobile results

June 21, 2011

Domino's Pizza Enterprises in Australia has brought in more than $1 million in mobile sales, just one week after the official launch of its mobile ordering…

Uno’s new menu has global influence

by Alicia Kelso — Editor, QSRWeb.com

Offerings include new artisan thin crust pizzas with gourmet toppings.

Study: Customer satisfaction with QSR, pizza brands rises

June 20, 2011

A report released today by the American Customer Satisfaction Index (ACSI) shows a growing approval rating for quick-service and pizza brands. The quarterly…

Pizza Express UK launches mobile payment system with PayPal

June 15, 2011

Pizza Express, a chain of pizza restaurants throughout the United Kingdom, has launched an in-restaurant mobile payment system through PayPal.

Domino’s launches iPhone ordering app

June 14, 2011

Domino's Pizza launched a new app for iPhone and iPod touch users this week. The application offers guests the ability to order from their devices, search for…

Domino’s Australia launches mobile ordering

June 13, 2011

Domino's Pizza Australia, the largest pizza chain in that country, has launched a mobile ordering site for all smartphone devices.

Papa Gino’s taps IBM for data analytics

June 12, 2011

Papa Gino's has implemented IBM business analytics software to closely measure data pulled from the chain's online customer loyalty program.

Consumers won’t pay more for healthier menu items, NPD reports

June 7, 2011

New research by The NPD Group has found that 70 percent of consumers, especially those aged 50 and higher, expect to pay no more for healthier items than they…

More than financials: Market Force webinar to discuss use of customer-focused metrics

June 7, 2011

Speaker Jerry Calabrese, former McDonald's VP of global restaurant measurement, helped drive some of the changes that led to the chain's turnaround over the…

Commentary: Pizza Hut one of many chains helping with post-disaster efforts

Employee provides firsthand account of team's experience following the Joplin tornado, which included giving away more than 7,800 pizzas.

What makes a good customer experience?

by Kim Williams — Reporter, NetWorld Alliance

Table visits, secret shopper standards and over-familiarity are troublesome areas.

NRA 2011: Providing incentives to loyal customers pays off

by Alicia Kelso — Editor, QSRWeb.com

Papa Gino's/D'Angelos' new rewards program has yielded more profits and guests.