Customer Service / Experience News & Media
Papa John's pizza giveaway depends on Super Bowl coin toss
January 23, 2012
Papa John's, the Official Pizza Sponsor of the NFL, today unveiled its Super Bowl XLVI Coin Toss Experience, which includes a free large one-topping pizza and…
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Vocelli Pizza's focus on local marketing boosts sales
January 19, 2012
Pittsburgh-based Vocelli Pizza shifted its strategy at a company convention in mid-2010 to focus more on local marketing efforts. Franchisees have committed to…
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Pizza Hut listed among top global brands
by Alicia Kelso — Editor, QSRWeb.com
Based on financial performance and brand strength, Pizza Hut was listed as No. 81 on Interbrand’s top 100 global brands of 2011.
read nowLittle Caesars franchisees file lawsuit over food stamp program
January 18, 2012
A group of Little Caesars franchisees has sued the federal government over a decision by the U.S. Department of Agriculture that removed the company from the…
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What else can I get you?
by Betsy Craig — pres, menutrinfo.com
Listen to your customers before -- and after -- tweaking your menu options, and teach your staff how to sell something new.
read nowChuck E. Cheese's adds 'Magic Ticket' incentive to birthday parties
January 17, 2012
Chuck E. Cheese's has added a Magic Ticket to its popular Ticket Blaster game, which is included with the chain's popular reserved birthday party packages.
read nowPizzeria Venti restaurants add tablets for tableside ordering
January 17, 2012
Atlanta-based VentiCorp, franchisor of Pizzeria Venti restaurants, is rolling out Presto tablets developed by E la Carte Inc. at units across the country.
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A lesson in loyalty
by Janet Eden-Harris — CMO & SVP Strategy, Market Force
Recession or not, the restaurant industry is here and growing. Consumers spend a huge percentage of their food budgets on eating out at restaurants, and…
read nowFalbo Brothers Pizzeria showcasing local musicians
January 15, 2012
Falbo Brothers Pizzeria has opened a Fort Collins, Colo., location which showcases local musicians weekly.
read nowPossible Worldwide debuts Digital Touchwall with Pizza Challenge
January 15, 2012
Possible Worldwide, a WPP Digital company, announced today the unveiling of the "HSN Pizza Challenge" interactive Touchwall at the 2012 National Retailers…
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(Super) Bowling for dollars
by Marla Topliff — President, Rosati's Pizza
Your Super Bowl marketing plan should include themes, deals and even catering.
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Domino's participating in blogger sponsorship pilot
by Alicia Kelso — Editor, QSRWeb.com
Merchants reward bloggers for sharing deals through online networks.
read nowUnique Pizza plans corporate location
January 9, 2012
Unique Pizza and Subs Corporation, a Delaware Corporation, is currently negotiating leases in the Monroeville, Pa., market to open a corporately-owned Unique…
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Zpizza introduces fan-created pizza
January 9, 2012
To celebrate National Pizza Week, Jan. 9-15, zpizza has added the fan-created Pepperoni Caprese Pizza to its menu through the end of January.
read nowPapa John's fires employee for racially insensitive receipt
January 8, 2012
A Papa John's employee based in New York City was fired over the weekend after a customer tweeted a photo of her receipt that identified her as "lady chinky…
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Revitalize good service: A foodservice must
by Nate DaPore — President and CEO, PeopleMatter
Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 6…
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Domino's UK dabbles in augmented reality marketing
by Alicia Kelso — Editor, QSRWeb.com
There are Domino's Pizza posters displayed at more than 6,000 sites across Britain that include an augmented reality (AR) feature allowing customers to…
read nowChuck E. Cheese launches new online game
January 4, 2012
Chuck E. Cheese has added a new online game appropriate for the entire family. The objective of Chuck E. Blocks is to see who is best at balancing falling…
read now3 trends hitting foodservice
by Nate DaPore — President and CEO, PeopleMatter
The next big thing to hit foodservice is gamification, especially in marketing.
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Papa John's launches Android app
December 27, 2011
Papa John's has launched a new app available for Android smartphone and tablet users.
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