Slapfish CEO urges Summit attendees to 'make your most annoying customer your best friend'

by Travis Wagoner — Editor, Networld Media Group

Slapfish founder Andrew Gruel responds to approximately 30 online reviews daily about his company — regardless of whether they are positive or negative. He…

The latest and greatest in mobile marketing

by Chris Allen

When the first mobile ad was launched in 1997, who would have guessed that nearly 20 years later, mobile ad spending would be forecasted to surpass desktop ad…

Social Media Is Running (Not Ruining) Your Restaurant…Why That’s A Good Thing

Watch the full session video of the opening keynote of the 2016 Restaurant Franchising & Innovation Summit. Speaker: Andrew Gruel, Founder and Head Chef of…

Grotto Pizza wins Paytronix Loyaltees Award for gift card campaign

March 17, 2016

Paytronix Systems announced the second winner of its 2016 Paytronix Loyaltees Awards and Grotto Pizza took best gift card campaign award.

NorthStar Order Entry POS system has new features

March 15, 2016

Custom Business Solutions has released NorthStar Order Entry 4.0 with expanded capabilities for improving operations and increasing efficiency for restaurant…

Cicis unveils new restaurant prototype

March 15, 2016

Cicis has unveiled the first location to feature its new "Maverick" restaurant design.

To be or not to be: Top 3 things pizza operators should never do

by Marla Topliff — President, Rosati's Pizza

Knowing what needs to be done is important. Knowing what should never be done could be critical.

HotSchedules, QSR Automations partner to bring restaurants operations to Internet of Things

March 4, 2016

HotSchedules has partnered with QSR Automations to bring guest management and kitchen display systems to the Internet of Things.

Google goes "hands free" with mobile payments

by Will Hernandez — Editor, NetWorld Media Group

The company is testing what it calls a 'Hands Free' app that enables users to make and confirm purchases without a payment card or mobile wallet.

Papa Murphy’s Pizza Canada Selects SpeedLine as POS partner

At a franchise meeting in Vancouver this week, Papa Murphy’s Canada announced that the company has partnered with SpeedLine to provide point of sale technology…

The Pizza ATM: Gimmick or marketing genius?

by Travis Wagoner — Editor, Networld Media Group

Although it's not yet in America, the Pizza ATM has been producing and dispensing pizzas in Europe for the past 13 years. Its owner has set it sights on…

The ROI of Table Tracking Systems

The benefits of table tracking systems may not always be easy to see, but they can provide a significant boost to the bottom line.

Marco's Pizza featured on 'Undercover Boss'

February 25, 2016

Marco's Pizza President and Chief Operating Officer Bryon Stephens appeared on the CBS show "Undercover Boss."

Technology: A brand-driver or a necessary evil?

by Steve Starr — Chief, starrdesign

Allowing your guests to view menus, place orders and read nutritional information while at home or on-the-go is paramount. But just because we can, should we…

Apple Watch marks Domino's newest way to order

February 18, 2016

Domino's Pizza has added the Apple Watch to its lineup of ordering capabilities.

Thomas Printworks Enhances Market Position with Strategic Acquisition in Houston, Texas

Thomas Printworks is pleased to announce the acquisition of Seebridge Media in Houston, Texas from Steve Johns and Larry Vaughn effective February 1, 2016.…

In the restaurant Red Zone: Running the last 20 yards in the pick-up game

The success of mobile and online ordering can only be achieved when the digital strategy has an equally well-thought out plan to support pick-up or curbside…

Revisit your beverage program to cater to customer needs

Although a majority of pizza chains offer fountain drinks or ready-to-drink options, revisiting your beverage offering could uncover opportunities to…

What 5 qualities do you need in your frontline employees?

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

As restaurant operators, the most important thing we do is coach and develop our people.

Mobile is affecting commerce decisions for retailers

by Will Hernandez — Editor, NetWorld Media Group

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact…