Newk's Eatery CEO discusses tech, its food quality and third-party delivery

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb.com, chats with Frank Paci, CEO of Newk's…

Mellow Mushroom selects Bikky as customer data platform

September 2, 2025

Mellow Mushroom has partnered with Bikky, a customer data platform built for multi-unit restaurants, to better understand their guests, personalize marketing…

Deep dishing on CX: how ordering ahead helps the customer experience

by Stacy McGranor — Chief Experience Officer, Blueprints & Playbooks

Businesses can delight customers and boost their bottom line by inviting customers to take small, mutually beneficial actions that turn a potential point of…

Gong cha, Crust Pizza leaders talk franchising in today's modern restaurant world

by Mandy Wolf Detwiler — Editor, Networld Media Group

A session at the Fast Casual Executive Summit will look at franchising dos and don'ts as well as the latest trends and innovations in franchising.

Mooyah VP of operations talks quality of food, consistency and those milkshakes

Beth Stockmoe, VP of operations for Mooyah, discusses the brand's food and operations in our latest Restaurant Operator Podcast.

How Saroki's Crispy Chicken & Pizza pairs great food, service with mega pavilions

by Mandy Wolf Detwiler — Editor, Networld Media Group

Saroki's Crispy Chicken & Pizza proves that gas station food can be great. Lead by brothers Todd and Curtis Saroki, the brand has 19 locations in mega gas…

The fixer-upper franchisee: How Chris Patel turned neglected Papa Johns locations into a 70-store powerhouse

by Mandy Wolf Detwiler — Editor, Networld Media Group

An entrepreneur with a background in finance leveraged his business acumen and a keen eye for opportunity to grow his Papa Johns franchise from four to 7…

Modern Food Compliance for Restaurants Made Easy

Label smarter, serve safer, and improve efficiency with linerless label solutions.

Presented by Star Micronics America

A taste of home: the 40-year legacy of Figaro's Italian Pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

After more than 40 years, Figaro's Italian Pizza continues to thrive as a nostalgic, small-town pizza franchise because of its innovative "We Bake or You Bake…

Back to basics: Leona's Pizzeria & Restaurant revitalized by family's dedication, original recipes

by Mandy Wolf Detwiler — Editor, Networld Media Group

Leona's Pizzeria, a Chicago legacy brand celebrating its 75th anniversary, is experiencing a resurgence under new family ownership that's dedicated to…

A&W marketing leader's diverse background plays role in brand strategy

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb and Pizza Marketplace, chats with Amanda Potts, vice president of…

Pizza Inn proves some traditions (and value) never go out of style

by Mandy Wolf Detwiler — Editor, Networld Media Group

After surviving significant decline, Pizza Inn has engineered a remarkable comeback by leveraging its nostalgic buffet concept, achieving impressive financial…

Bright Penny Brewing Co. pairs signature craft beer with pizza

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, chats with Tory Williams, general manager of Bright Penny…

4th annual Pizza Leadership Virtual Summit to offer advice, tips to pizzeria operators

by Mandy Wolf Detwiler — Editor, Networld Media Group

The Pizza Leadership Virtual Summit will take place July 30 and will feature a keynote address with the president and CEO of Donatos Pizza and a variety of…

30 years strong: Nick Sarillo's journey from carpenter to Chicago pizza icon

by Mandy Wolf Detwiler — Editor, Networld Media Group

After a disappointing dining experience, Nick Sarillo opened Nick's Pizza & Pub, which has thrived for 30 years by focusing on family connection through…

Taco John's CEO talks balancing innovation with brand's rich history

by Mandy Wolf Detwiler — Editor, Networld Media Group

Heather Neary, president and CEO of legacy brand Taco John's, chats with podcast host Mandy Detwiler about balancing the brand's history with the innovation…

Blue Moon Pizza ready to take center stage

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com, chats with Jordan Krolick, president of…

6 key trends shaping the future of commerce in 2025

June 17, 2025

To meet evolving consumer expectations, retailers and restaurants must prioritize convenience and personalization, according to the 2025 Commerce Experience…

Jeff's Bagel Run founder says training key to franchisee success

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, Mandy Detwiler, editor of Pizza Marketplace and QSRweb, chats with Jeff's Bagel Run founder Jeff Perera.

How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth

Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…

Presented by Ovation Up, Inc.