A great find and loss

He was a great find. An experienced fast food manager walked in and applied for an open shift manager position. He interviewed well and obviously had a great…

Commentary: Protect sensitive data by improving document management practices

As fraud-related incidents increase within the restaurant industry, secure practices limit risk and improve operational efficiencies.

Cut costs by trimming fees

In these trying times, every penny added to the bottom line counts heavily toward profitability. We search in ways to cut costs while still giving the customer…

Of mice and men and pizzerias

Business ethics, or lack of them, apparently has made its way into the world of pizza in a Philadelphia suburb. A pizzeria owner had a problem with mice that…

Excessive exposure results in sunburn, frostbite, violent robbery

Exposure to the elements for any length of time can lead to devastating consequences. Skin unprotected from the sun may result in serious sunburn.  With…

Rising food costs: The late night exchange

“Pizza, pizza, pizza! Everyday it’s pizza! I get so tired of the pizza that I eat for free as a benefit of working here. So, with a little ingenuity, our late…

Getting the police to do something

I heard the complaint again today. The local police are not responding. The crime was a theft of a deposit from the safe of a small restaurant. An officer took…

Fake Bob Dylan roadie picks up pizza tab

December 22, 2010

Boston's "pizza bandit," who placed a fake $3,900 order last month at Antonio's Pizza, has agreed to pay up.

10 Steps to Developing a Crisis Management Plan

Being prepared to handle a crisis can mean the difference between keeping a pizzeria open or shutting the doors for good.

Pennsylvania restaurants on scam alert

December 5, 2010

Restaurants in Pennsylvania have been warned by the U.S. Agriculture Department of a potential scam involving an unidentified caller claiming to be a health…

Four Steps for Protecting Pizza Delivery Services

Reckless drivers and dangerous customers can leave a restaurant owner feeling vulnerable. One accident by a delivery driver or a dangerous customer can leave…

Restaurant Insurance - How to choose the proper coverage and the right policy

Worker's compensation, umbrella insurance, property insurance...finding the right coverage can feel overwhelming. But not have adequate insurance could spell…

Protecting Delivery: Insurance for Restaurants that Deliver

Delivery insurance can be crucial to a restaurant that delivers. The cost of even one accident can quickly mount up. Learn what to consider when choosing the…