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Operations News & Media

Former Applebee's CEO bringing Pie Five to Kansas City

June 19, 2013

Pie Five Pizza Co. will expand its presence to the Kansas City, Mo., market this summer. The newest location will be franchised by Dave Goebel, who is the…

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Everyone is a millennial, and engaging them is not an option!

by Jitendra Gupta — Mobile CRM Director, Punchh

Phew! I can't believe it's almost a month since this year's NRA Show (yeah, that one!) and the Marketing Executives Group meeting in Chicago. I love both…

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New solution helps control labor, inventory costs

WhentoManage has launched a new platform to help control inventory and labor costs, said Walker Thompson, VP of sales and marketing. The solution connects the…

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Report: Limited-service restaurants fighting harder for customers

by Alicia Kelso — Editor, QSRWeb.com

According to a new report from the National Restaurant Association, concepts are adding off-peak hours, off-premise business and retail options as…

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Wheat prices drop a dime in a week

by Alicia Kelso — Editor, QSRWeb.com

Three more 52-week highs turned in last week.

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Blaze Fast-Fire'd Pizza adds three Midwestern states to portfolio

June 17, 2013

Blaze Fast-Fire'd Pizza today announced that two multiunit franchise groups have signed agreements to develop eight stores in Detroit and Grand Rapids, Mich.…

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NRA launches grassroots campaign calling for immigration reform

June 17, 2013

The National Restaurant Association last week reiterated its support for immigration reform that addresses restaurant-industry priorities as restaurateurs and…

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Food delivery business launches in Southeast Asia

June 17, 2013

DealGuru Holdings, an independent e-commerce operator in Singapore and Malaysia, has spun out its food delivery subsidiary to form "Food Runner," a food…

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Casey's plans to grow pizza delivery service

June 14, 2013

Casey's General Stores Inc. reported a strong fourth quarter and a positive outlook for the fiscal year ahead. Notably, its earnings report included plans to…

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NRA, WFF team up to offer foodservice leadership development tools

June 14, 2013

The National Restaurant Association announced a new partnership with the Women's Foodservice Forum (WFF) to develop the next generation of industry leaders.

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GeekBeat.TV interviews Yelp exec

The hosts of GeekBeat.TV chat with Darnell Holloway of Yelp about how restaurant owners can use the customer reviews to attract and retain customers.

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What your bad employees don't want you to know

Outline disciplinary procedures, which are necessary to change counterproductive behavior and put the violator on notice that future violations could result in…

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Pizza Hut's largest franchisee acquiring 24 Wendy's restaurants

June 13, 2013

NPC International Inc. announced today that it has entered into an Asset Purchase Agreement (APA) with a subsidiary of The Wendy's Company to acquire 2…

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zpizza adds customer intelligence platform to manage data

June 13, 2013

To better aggregate and analyze data from a number of sources, zpizza has deployed a new customer intelligence platform from Market Force Information called…

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Revention launches ordering platform with integrated POS systerm

Revention has released an online ordering solution called Hunger Rush, which runs on an HTML5  Platform, also has POS capabilities, explains Laura Gaudin…

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Mobile ordering puts service into customers' hands

Noah Glass, founder of OLO, an online and mobile ordering platform, discusses why mobile ordering is quickly gaining popularity among restaurant customers.  

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How can restaurant operators manage a world of 'big data?'

by Alicia Kelso — Editor, QSRWeb.com

Concerns remain about how to turn all of that information into actionable items.

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How the health care law will affect your restaurant

Scott DeFife, the executive vice president of Policy and Government Affairs with the National Restaurant Association, said there were 400 to 500 restaurant…

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Heartland Systems' SmartLink unveils Food Safety Monitoring platform

Heartland Payments' SmartLink unveiled a new food safety monitoring system at the National Restaurant Association Show last month. The system monitors cooler…

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How Boston's Pizza came out of the recession stronger

by Alicia Kelso — Editor, QSRWeb.com

COO Mike Best says the company focused on upsell training and community branding efforts.

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