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Operations News & Media

N.Z. Pizza Hut workers stage spot strikes for higher wages

February 1, 2006

The Scoop: Employees of Restaurant Brands, franchisor of Pizza Hut, KFC and Starbucks in New Zealand and Australia, have gathered under the banner of…

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Pizza crews are pumped for Super Bowl

January 31, 2006

Seattle Times: To get their crews properly pumped up for Super Bowl Sunday, pizza operators are not only prepping up and staffing deep, they're holding staff…

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Jacent survey: Pizza customers prefer auto-ordering to being put on hold

January 25, 2006

SANTA CLARA, Calif. — Jacent Technologies, a supplier of voice-ordering platforms for automating inbound telephone calls, announced the results of its first…

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A goldmine of history

January 24, 2006

It's the question every operator asks in the morning: "I wonder what business will be like today?"

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NEXTEP Systems creates online ordering solution for restaurants

January 23, 2006

TROY, Mich. — NEXTEP Systems announced the rollout of a new online ordering solution that will allow restaurants to take customers' orders through their Web…

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Chef Lydia Shire to open gourmet pizzeria in Boston

January 22, 2006

Nation's Restaurant News: Famed gourmet chef Lydia Shire, owner of Locke-Ober restaurant in Boston, wants to open a pizzeria in the city's North End. Shire is…

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30-minute pizza promise wreaking havoc in India

January 22, 2006

Mid-Day.com: Mumbai, India pizzerias' promise of a 30-minute-or-free delivery has traffic police calling pizza delivery scooter drivers the worst on the roads.

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Freedom of choice, or freedom from choice?

Restaurant customers have said for ages they want lots of choices, but research and sales results show they're easily overloaded with options.

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Pizza Pizza intros Italian-style deep-dish pan pizza

January 19, 2006

TORONTO — Pizza Pizza is rolling out its Italian Style Deep Dish Pan Pizza.

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NRA: Foodservice workplace injuries drop in 2004

January 18, 2006

WASHINGTON, D.C. — The National Restaurant Association has released an analysis of new government data showing occupational injuries at eating-and-drinking…

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Cheese could descend to high $1.20s

January 15, 2006

LOUISVILLE, Ky. — A strong flow of milk from the nation's dairy lands continues to put pressure on cheese prices.

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Counter intelligence

January 12, 2006

Experts say that the desire to serve and help customers is innate in some people, and they advise pizza operators look for that spark in the interview process.

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DiamondTouch now preferred POS supplier to Papa's Pizza to Go

January 12, 2006

BUFORD, Ga. and DALLAS — Papa's Pizza to Go has selected DiamondTouch as the preferred POS system for all corporate and franchised stores.

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Round Table Pizza names new president

January 12, 2006

CONCORD, Calif. — Round Table Pizza Inc. announced Jim Fletcher has been elected chairman of the chain's board of directors and that he will continue as the…

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Winners and Losers in 2005

January 5, 2006

Overall, 2005 was a very good year in the pizza business. The strengthening economy helped business at mom-and-pop ops as well as at mega-chains. But despite…

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Buonamici International adds By-George to pizza-focused distributor network

January 5, 2006

RICHMOND, Va. — Buonamici International announced the addition of By-George Food Specialties to its Italian- and pizza-restaurant-focused distributor network.

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Meaningful rewards

December 28, 2005

There are many customer loyalty programs available in the foodservice industry, but not all of them are successful. Though rewards and incentives might move…

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After Christmas Sale! Cheese prices drop sharply

December 27, 2005

LOUISVILLE, Ky. — Now here's an after-Christmas sale that would interest any pizza operators. Block cheddar prices dropped sharply on Dec. 27 when traders…

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Engineering a better menu

December 21, 2005

Menu engineering may sound technical, and it is. But there is highly advanced software available to help any pizza operator maximize the profitability of any…

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4 Orlando pizza drivers robbed within same hour

December 19, 2005

Local6.com: Orlando, Fla., police are searching for several gunmen who held up four different pizza delivery drivers within an hour of each other on the night…

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