Safe keeping

Despite the safety, ease, accuracy and affordability of modern, bill-accepting safes, only a few operators are using the technology to manage and protect their…

Mr. Gatti's settles suit with former pizza franchisee

August 12, 2003

KERRVILLE, Texas -- Years of legal battles between Mr. Gatti's Inc. and former franchisee Rick Barsness have resulted in a $1 million payment from Barsness.

Driving danger out of delivery

Avoiding all delivery driver robberies may be impossible, but good systems, common sense and some helpful tools can reduce their rate of occurrence.

OPERATIONS: Rule #1 in pizza is, ''The customer is always right'

August 7, 2003

You can have great marketing and super employee relations, but as Jim Moran writes, if your staff doesn't make the customer king, your company won't last long.

Pizza Schmizza opens first of 40 planned Wash. stores

August 4, 2003

PORTLAND, Ore. -- With the July 23 opening of a location in Redmond, Wash., Portland-based Pizza Schmizza launched its challenge to greater Seattle's pizzerias.

Barajas-Najera appointed EVP, COO at embattled Shakey's

August 3, 2003

GARDEN GROVE, Calif. -- Shakey's Inc., franchisor of the Shakey's pizza chain, has appointed Sonia Barajas-Najera its executive vice-president and chief…

Operator sells pizzeria to avoid serving French

July 27, 2003

COPENHAGEN, Denmark -- A Danish pizzeria owner who refused to serve French and German tourists because of their governments' opposition to the U.S.-led war in…

Little Caesars chooses Rockland DiamondTouch POS

July 22, 2003

DETROIT and DALLAS -- Little Caesars has selected Rockland Technology Group's DiamondTouch POS system as the preferred system for its more than 3,000 stores.

LaRosa's Pizzeria planning more Dayton stores

July 20, 2003

DAYTON, Ohio -- Fifty-five-store LaRosa's Pizzeria is preparing to open its second store in Dayton, Ohio, about an hour north of its home base.

Papa John's opens in South Korea

July 20, 2003

LOUISVILLE, Ky. -- Papa John's International announced the opening of two stores in Seoul, South Korea, marking the company's expansion into its 12th…

MARKETING: ''Lazy' customers will turn ''a 180' on the 30/60/90 plan

July 17, 2003

As Kamron Karington explains it, a small investment in a scheduled postcard reminder program can turn lapsed customers into loyal buyers.

ANALYSIS: Will Yum! Brands' multibrand strategy help or hurt Pizza Hut?

July 17, 2003

Editor Steve Coomes takes a look at the challenges facing Pizza Hut for 2003.

Competitor objects to Little Caesars pizza trailer

July 16, 2003

MILAN, Mich. -- Since February, a Little Caesars pizza franchisee has sold pizza out of a long semi-trailer just 500 feet down the road from is a Marco's Pizza…

Domino's Pizza lands in New Zealand, ignites price war

July 16, 2003

JOHNSONVILLE, New Zealand -- Pizza wars have broken out in Johnsonville between Pizza Hut, Pizza Haven and Domino's Pizza, which entered the market on July 5.

Fake job applicant robs Pizza Hut in morning hold-up

July 14, 2003

NEW ORLEANS, La. -- A man posing as a job applicant at a Pizza Hut robbed the store's manager at gunpoint before it opened on July 14.

Chicago Pizza & Brewery Inc. appoints Lynds new CDO

July 10, 2003

HUNTINGTON BEACH, Calif. -- Chicago Pizza & Brewery Inc. (NASDAQ:CHGO) has appointed Gregory S. Lynds as the company's new chief development officer.

Pizza Magia partners with Colavita, launches new dipping sauce

July 10, 2003

LOUISVILLE, Ky. -- Pizza Magia is introducing a proprietary garlic-seasoned dipping sauce developed in partnership with olive oil producer Colavita USA.

Stock analysts disagree on California Pizza Kitchen performance

June 30, 2003

NEW YORK -- Stock market analysts are at odds over whether California Pizza Kitchen represents a good near-term buy.

OPERATIONS: Doorhanging is for drivers, not for kids

June 30, 2003

Former operator Jim Moran is a firm believer in using delivery drivers -- not kids -- for doorhanging, since, ultimately, they'll benefit from increased tips.

Third suspect arrested in torture of pizza delivery driver

June 25, 2003

NEW BEDFORD, R.I. -- Police arrested the third of four suspects who allegedly tortured a pizza delivery driver they mistakenly believed was a Muslim.