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Operations News & Media

It's OK to break the rules

by Marla Topliff — President, Rosati's Pizza

Forbes Magazine says, "The lifetime customer value to the owner of your neighborhood pizza joint is approximately $25,000. That's a lot of pizza—and the sooner…

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Marcus Theatres ready to open third Zaffiro's Pizzeria

October 11, 2011

Just a month after announcing plans to open a Zaffiro's Pizzeria and Bar, Marcus Theatres is set to open a third Zaffiro's location. The newest restaurant will…

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SpeedLine releases updated POS

October 11, 2011

A new release of SpeedLine 6.3 is now available, offering flexibility and scalability for restaurants' POS implementations.

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More restaurants streamlining HR process

by Alicia Kelso — Editor, QSRWeb.com

Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have experienced significantly less turnover.

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Papa John's franchisee gets funding from GE Capital

October 10, 2011

GE Capital, Franchise Finance recently completed a $9.5 million transaction with BAJCO Group, a Papa John's Pizza franchisee, for the refinancing of existing…

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How Domino's, Shake Shake used 'quality' to galvanize brands

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

We know the place, or know of such a place. The quaint restaurant, locally owned by a couple; she's the chef, he runs the front. Menus are handwritten and…

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Wheat, cheese prices inch up

by Alicia Kelso — Editor, QSRWeb.com

Stocks affected by European debt downgrade.

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BBI names senior VP

October 9, 2011

Beautiful Brands International (BBI) today announced Geoff Gaskin as its new senior vice president of Global Marketing. Gaskin will oversee the global sales…

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Sbarro amends Chapter 11 plan to reduce debt

October 9, 2011

Sbarro Inc. has filed an Amended Disclosure Statement and related Amended Plan of Reorganization with the U.S. Bankruptcy Court for the Southern District of…

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Social media Part 3: Make it stick with a 3M approach

Marketing expert shares tips on how restaurants can get the most out of social media.

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Little Caesars Pizza supporting Children's Miracle Network

October 6, 2011

Through October, Little Caesars Pizza restaurants in the Atlanta area are partnering with Children's Miracle Network and Children's Healthcare of Atlanta with…

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Humane Society submits shareholder proposal to Domino's

October 6, 2011

The Humane Society of the United States submitted a shareholder resolution asking Ann Arbor, Mich.-based Domino's Pizza to report to shareholders the…

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MOD Pizza expands outside of Seattle market

October 6, 2011

MOD Pizza, a top-your-own pizza chain, will open its newest store Oct. 8 n Lynnwood, Wash.

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Two Mellow Mushrooms set to open

October 6, 2011

Mellow Mushroom Pizza Bakers has two openings slated for Oct. 10, in Cumming, Ga., and Denton, Texas.

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McDonald's executive named to NRA board

October 5, 2011

The National Restaurant Association has added Steven Hilton, vice president of Government Relations for McDonald's Corporation, to its Board of Directors.

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Domino's names VP of marketing innovation

October 5, 2011

Ann Arbor, Mich.-based Domino's Pizza has named Joe Jordan as its vice president of marketing innovation.

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Commentary: Ten lessons the restaurant industry can learn from Steve Jobs

by Alicia Kelso — Editor, QSRWeb.com

Innovator, visionary, entrepreneur always kept a focus on the customer.

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NRA takes job message to Capitol Hill

October 4, 2011

The National Restaurant Association took its jobs message to Capitol Hill Tuesday, sharing with congressional staff the economic significance of tourism and…

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Music plays a big part in customer experience

by Alicia Kelso — Editor, QSRWeb.com

Playlist variety, volume and quality are key factors in guests' intent to return to a restaurant.

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Yum! Brands lifted again by China

by Alicia Kelso — Editor, QSRWeb.com

October 4, 2011

Yum! Brands Inc. announced its third quarter 2011 results for the period ended Sept. 3, including an operating profit growth of 7 percent in China and …

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