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Operations News & Media

Fake Bob Dylan pizza order costs restaurant $3,900

November 23, 2010

The manager of Antonio's pizza in Boston said the restaurant is out $3,900 because of a fake order placed by a moonlighting Bob Dylan roadie.

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Making the grade

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

I remember it like it was yesterday… Derek, my best friend in 7th grade, ducked down in the back seat of the school bus and said “Cover me!” I turned around to…

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Claiming the benefits of the Small Business Jobs Act of 2010

by Richard Yelton — Principal, Windham Brannon, P.C.

As many restaurant franchisees are currently contemplating the need to make capital improvements to their restaurants, the recently enacted Small Business Jobs…

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Mellow Mushroom partners SecureConnect

November 22, 2010

BHI SecureConnect has been selected as the endorsed and preferred PCI compliance provider for Mellow Mushroom and its franchise community.

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Dirty dishware, restrooms and odor are Top 3 customer turnoffs

November 22, 2010

A recent Cintas Corporation survey conducted by Harris Interactive revealed that dirty dishes, unpleasant odor and dirty restrooms are the top reasons…

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Commodities: Prices hold steady

Cheese and gas have been relatively stable the last couple of weeks; wheat sees no new highs. 

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Coupons and Price Integrity

by Ed Zimmerman — President, pizza.com

Offer consistent products, don't discount off your core price and promote new items.

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Taking control of who has what

Do you have control of your restaurant? By that I mean everyone who has keys to the building, and storage areas, codes to the POS system, and combinations to…

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15 minutes with Brad Mason, CEO, Stone Flats

Newest made-to-order concept targets females with a healthy "eatertainment" model. 

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Mintel outlines law-based opposition and opportunities for 2011 restaurants

November 10, 2010

Recapping a year that saw a new health bill pass with tangible implications for the foodservice industry, research company Mintel outlined five ways…

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ParTech joins PCI Security Standards Council

November 8, 2010

ParTech Inc. (PAR) has announced it has joined the PCI Security Standards Council as a new participating organization. As a participating organization, PAR…

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Commodities: Good news and bad news

Pizza stocks are gaining, but so are wheat prices, which almost hit $8 last close.

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CEC Q3 2010 revenue, comps increase

November 4, 2010

CEC Entertainment Inc., the parent company of Chuck E. Cheese, has announced its financial results for the third quarter ended October 3, 2010.

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Papa John's breaks with top 3 chains' comps momentum

Papa John's has announced its Q3 2010 earnings for the period ended Sept. 26, with a less-than-lustrous same store domestic sales decrease of almost 1 percent.

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Build-your-own pizza market heats up with Stone Flats

November 1, 2010

The build-your-own pizza market is heating up. Last week, Beautiful Brands International announced the franchising of Top That! Pizza, which uses sandwich shop…

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Commodities: Natural gas prices tumble

An abundant natural gas supply has pushed prices down.

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Restaurant performance outlook posts modest improvement

October 28, 2010

Driven by improving same-store sales and customer traffic levels, as well as growing optimism among restaurant operators, the outlook for the restaurant…

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Anatomy of fast casual drive-thru pizza

Home Run Inn, Chicago's casual pizza dining institution, has a frozen pizza product that outsells national brands and a new retailed wine brand that's taking…

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Commodities: Prices down, for now

Cheese, wheat and gas prices are all down. 

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