How employee hiring, retention has changed in the past year

by Shahpour Nejad — PRESIDENT/CEO, PIZZA GUYS

Pizza Guys CEO Shahpour Nejad explains his company's approach to employee hiring and retention and why it's important to listen to employees' needs and…

Cooks, servers, bartenders hardest positions to fill

August 26, 2021

The top three jobs restaurants are striving to fill are servers, cooks/line cooks and bartenders, with cooks topping the list, accorind to a 7shifts report.

General Assembly Pizza taps Hormis Tharakan as COO

August 23, 2021

General Assembly Pizza has named Hormis Tharakan as chief operating officer. The brand's parent company is Toronto-based General Assembly Holdings Limited.

Aspen Institute, Rouxbe intro online course for safe restaurant dining

August 20, 2021

The Aspen Institute's Food & Society Program has partnered with online culinary school Rouxbe to launch a free online training course on safe restaurant…

What hourly workers want: More money

August 11, 2021

As the restaurant industry struggles with an increasing labor shortage — a challenge forcing many eateries to serve just half of customers that could be…

Policy experts discuss restaurant compliancy changes

Navigating your way through the maze of restaurant health and safety regulations hasn't gotten any easier as the pandemic has eased. In fact, according to one…

Why technology is the big break in tackling restaurant labor shortage

by Dinesh Saparamadu — CEO, Applova Inc.

Dinesh Saparamadu, CEO and founder of Applova Inc., shares insight on how technology, specifically automation, can be a winning solution for restaurants…

Papa John's embarks on a hiring frenzy

August 5, 2021

Papa John's will host more than 800 recruiting events nationwide in a quest to hire more than 20,000 team members during its first national hiring week event.

NRA raises concerns on NYC restaurant vaccination rule

August 3, 2021

New York City's requirement, announced Tuesday, that restaurants check for vaccination proof of customers wanting to eat indoors is drawing more than one…

Quiznos Sub (Grupo QZCR) + SynergySuite Case Study

Grupo QZCR, a franchise group with Costa Rican Quiznos Sub locations, implemented SynergySuite as its back-of-house platform, leading to a 4% reduction in…

Presented by SynergySuite

Synergy Restaurant Consultants launches training platform

July 29, 2021

Restaurant consultancy Synergy Restaurant Consultants has launched Synergy SYNC, an integrated cloud-based restaurant training and management platform that…

Uno thanks GMs with round-trip plane tickets

July 16, 2021

Uno Pizzeria & Grill said it's providing restaurant-level brand GMs with a pair of round-trip airline tickets to travel anywhere in the continental United…

Mod snags former Cracker Barrel VP

July 15, 2021

Mod Super Fast Pizza Holdings LLC has named Cracker Barrel Old Country Store's former SVP and CFO, Jill Golder, to its board of directors.

Restaurant labor shortage not going anywhere fast

July 9, 2021

Black Box Intelligence has dug up some interesting labor shortage data in recent weeks revealing that it's an ongoing issue with many layers.

Casey's names former CPK CEO to its board

July 9, 2021

Pizza and convenience store chain, Casey's General Stores Inc., has named BJ's Restaurans CEO Gregory A. Trojan to its board, now comprising 10 directors, a…

Zalat Pizza names CFO, CDO

July 8, 2021

Dallas-based, Zalat Pizza, recently named new chief executives to lead the brand's financial and development functions, according to a news release.

Papa John's sinks $2.5M into hiring, appreciation bonuses

July 8, 2021

Papa John's said it expects to invest $2.5 million this year into new hiring, referral and appreciation bonuses for some 14,000 frontline restaurant and supply…

New York State fast food workers now all paid at least $15 hourly

July 2, 2021

As of this July 1, all fast food employees in New York state must make $15 an hour, thanks to 2016 legislation that has gradually raised the state's rate of…

Cracks in restaurant industry widening due to labor shortage

June 30, 2021

Though the latest restaurant industry data from Black Box Intelligence shows sales grew again for the 14th straight week industry-wide, limited-service didn't…

Restaurant running short of workers? Experts say brands must look within for answers

by S.A. Whitehead — Food Editor, Net World Media Group

While many believe the answers to the current labor issues in the restaurant industry lie in bringing vast amounts of new workers into the restaurant sector…