Cleveland pizza restaurateur pushes leaders to connect during pandemic

by Niko Frangos — President, Rascal House

At Cleveland, Ohio's Rascal House pizza chain, President Niko Frangos believes leader-employee connection is critical during the trying business times of this…

Using Back-of-House Systems to Fight COVID-19

Cleanliness always has been a determinant in the success of a restaurant. A dirty facility, be it the interior or exterior, can quickly turn away prospective…

&pizza COO breaks down the business-building power of activism

On the unofficial national holiday of Juneteenth — commemorating the proclamation of the freeing of slaves in Texas, final remaining U.S. state to do so —  the…

Donato's names former Edible, Auntie Anne's exec as marketing chief

June 17, 2020

Former Edible Brands, Auntie Anne's and Pizza Hut marketing executive Carol Pasquariello is taking over as Donatos Pizza's senior vice president of Marketing…

Robotic video display kiosk can invite diners to 'roll on in' for pizza

What if you had a way to send out a kind of unpaid pizza emissary who displayed enticing video of your brand's menu items to passersby to pull them in to eat?

Uber Eats to offer no fee delivery for black-owned restaurants

June 8, 2020

Uber Eats last week announced a plan to promote black-owned restaurants by dropping delivery fees in the U.S. and Canada for the rest of the year.

Former Focus Brands exec named Global Franchise Group CFO

June 8, 2020

Former Focus Brands accounting executive Sam Patterson has moved into the CFO's job at Global Franchise Group, the franchisor for Hot Dog on a Stick, Great…

Instant pay: An essential for restaurant delivery drivers?

by Steve Barha — Founder, Instant Financial

A lot of pizza brands are considering deploying directly employed delivery drivers in the current delivery-heavy pizza environment, if they have not already…

&pizza CEO calls for action re: black deaths in police custody

June 2, 2020

The highly socially active pizza brand, &pizza, is taking a firm stance with regards to its leader's views concerning the recent deaths of black…

&pizza gives employees involved in activism paid time off

&pizza takes an active stance on employee activism during a time of national protests around George Floyd's death in Minneapolis.

Blaze Pizza names supply chain, development leaders

May 29, 2020

Pasadena, California-based Blaze Pizza is making some changes in its executive ranks, announcing this week that Marie Zhang is joining the company as its chief…

Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…

NRA names former Sysco, PepsiCo leader as CEO

May 18, 2020

The National Restaurant Association has named former Sysco CEO and PepsiCo president, Tom Bene as its president and CEO, as well as CEO of the NRA's…

Latest dine-in data tells story of cautious customers, vanishing workers

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant sales data shows the return to dine-in will be a slow and cautious one for customers, according to data and insights provider, Black Box…

Improving Margins with Advanced Reporting

Data is a difference-maker if, of course, it’s used effectively.

CORE provides grants to restaurant employees

May 13, 2020

CORE, otherwise known as the non-profit Children of Restaurant Employees, that helps restaurant employees' families facing health crises and other issues, said…

&pizza: Employee engagement key to tripling off-premise 'overnight'

by S.A. Whitehead — Food Editor, Net World Media Group

Should a pizza chain give its employees help with everything from down-time fun and fitness, to purpose in their work and mental health support? &pizza thinks…

COVID-19 liability protection for restaurateurs + Edible Brands' new QSR

by S.A. Whitehead — Food Editor, Net World Media Group

Is your brand making the moves now to prevent COVID-19-related liability claims later? Today's podcast features two Messner Reeves LLP attorneys' expert…

Frontline QSR, pizza workers walk out over COVID-19 fears

April 9, 2020

Today in California, workers at 30 different QSRs will stage a walk-out in an effort to force management at those stores to provide more safety protection…

To AI or not to AI: Researcher says proceed with caution

Research just published by a Rensselaer Polytechnic Institute professor indicates that AI may not always serve restaurant brands well, depending on their…