Domino’s data hacked in Europe

June 17, 2014

More than 600,000 Domino’s Pizza customers in Belgium and France had their data stolen in a cybersecurity breach this week. According to Reuters, the hackers…

Domino's adds voice ordering function to mobile apps

June 16, 2014

Domino's Pizza has partnered with Nuance Communications to launch voice ordering for its iPhone and Android apps.

Mindshare, Empathica team up to offer customer experience data platform

June 13, 2014

Mindshare Technologies, which acquired Empathica in September 2013, announced that the two companies have united under a new corporate entity and mission…

Why IT deserves a spot at the marketing table

In order to resonate with customers, applications and campaigns must be exciting, unique and useful.

Granbury updates payment and coupon options

June 5, 2014

POS provider Granbury Solutions announced a new release of its online ordering engine, aimed at enabling its thousands of restaurant operators who accept…

How to extend the brand experience beyond your restaurant's four walls

by Alicia Kelso — Editor, QSRWeb.com

You have to commit to social media, spending time there and deeply engaging with your customers.

OrderSnapp digital ordering system launch geared toward small concepts

May 30, 2014

Cumulus Computing has introduced digital ordering system OrderSnapp nationwide today. OrderSnapp was designed for small restaurants and pizzerias as a…

LRS introduces survey app to address real-time service issues

May 30, 2014

Long Range Systems has launched Check Point Surveys, a tablet survey application that helps businesses collect on-site customer feedback.

LRS launches Table Tracker system to expedite orders

May 29, 2014

Long Range Systems has launched Table Tracker 3.0, a table location system that identifies where guests are sitting so restaurants can deliver food faster.

Revel Systems launches tablet POS for drive-thru operations

May 29, 2014

Revel Systems has introduced a tablet POS specifically created for the drive-thru. The Video Drive-Through POS operates with three iPad devices, including…

McDonald’s automated cashier: Will it win with millennials?

by Jeff Fromm — Executive Vice President, Barkley

Using self-service kiosks will provide the chain with customer data to enable more personal engagement and purchasing suggestions.

Fresh Alarms programmable timers now available nationally

May 22, 2014

Fresh Alarms, which have been available to select QSR insiders, are now available nationwide. The programmable timers help restaurant managers by reminding…

Webinar: Case Study: Control Labor Costs with Latest Cloud Technology

How can store managers proactively hit their sales per labor hour targets if they don’t have immediate access to timely and accurate workforce information?

Plenty of new product launches expected at the National Restaurant Association Show

by Alicia Kelso — senior editor, QSRweb.com

Mobile and digital continue to be top trends, as does integrated technology solutions.

The Pizza Bite Button created for independent concepts

May 16, 2014

Digital marketing solutions firm ThinkActBuyLocal.com LLC has launched The Bite Button, a one-touch food ordering application designed specifically for smaller…

Kitchen Brains intros cloud-based food safety app

May 7, 2014

Kitchen Brains has announced the release of SCK Food Safety Manager, a cloud-based application for foodservice operators. According to a news release, the SCK…

QSR Automations adds new app for small restaurant chains

May 6, 2014

QSR Automations Inc. has launched several new updates and features to its DineTime platform, including DineTime Host Version 2.4, the new DineTime Assist app…

Want to connect with customers? Think mobile first. [infographic]

by James Bickers — Editor, Networld Alliance

Most Americans now own a smartphone and are using them to shop and eat out.

Facial detection time clock app launched

April 23, 2014

Timesly has launched a facial detection time clock app for iPad, allowing employees to clock in or out of work by snapping their photo using Timesly's…

WhenToManage software adds social networking app for restaurants

April 23, 2014

WhenToManage, a provider of cloud-based software for the restaurant industry, has introduced Flow, a social networking tool that allows employees to share…