Gordon Food Service Canada names Toast preferred POS partner

September 20, 2023

Gordon Food Service, a Wyoming, Michigan-based warehouse foodservice distributor, has named Toast Inc., provider of a digital platform built for restaurants…

96% of restaurants planning expansion, need help with operational challenges

September 19, 2023

Although operational challenges are tougher than ever, operators still have sights set on growth, according to a Crunchtime research study, which revealed that…

Thanx deploys automated cart abandonment marketing campaigns for restaurants

September 19, 2023

Thanx, a loyalty and digital guest engagement platform for restaurants, has created abandonment marketing automation that recaptures lost revenue from…

Leasecake launches Cakebot: Approachable AI for Lease Management

September 14, 2023

Lease management software provider Leascake has launched Cakebot: Approachable AI for Lease Management. Featuring a Lease chatbot and Lease clause…

Upside refreshes brand, expands into mobile payments

September 13, 2023

Digital marketplace Upside is refreshing its brand identity and is expanding into mobile payment options.

Thanx releases Thanx Stored Value in partnership with Ansa

September 12, 2023

Loyalty and digital guest engagement platform Thanx has launched Thanx Stored Value, which allows consumers to preload funds for future purchases. The brand…

How to motivate franchisees to adhere to standardized processes

September 12, 2023

In the dynamic world of the franchise industry, ensuring that franchise operators adhere to standardized processes is crucial for achieving consistency and…

Webinar explores tools White Castle tapped to revolutionize operations, reduce labor

September 5, 2023

In today's fast-paced business landscape, efficiency is the name of the game. Multi-site operations face unique challenges in streamlining processes and…

Máka Mia Pizza robotic vending pizza concept to enter US

August 29, 2023

Máka Mia Pizza has introduced its Mia V4.5 Robotic Pizza Shop to the U.S. market. The robotic oven bakes pizza in a vending machine-style unit in three minutes…

ConverseNow intros AI ordering

August 29, 2023

ConverseNow, an AI technology platform for restaurants, has released its latest virtual ordering assistant, powered by OpenAI's ChatGPT and Google's Bard. With…

SoundHound, ChowNow answering the (restaurant) call

August 29, 2023

SoundHound AI, a provider of voice artificial intelligence, is joining forces with ChowNow, an online ordering and marketing platform, to allow restaurants to…

DoorDash introduces AI, agent-powered voice-ordering solution

August 28, 2023

DoorDash has launched voice-ordering capabilities incorporating AI, building on its model leveraging agents to support restaurant operations. The…

Fast casual execs talk deploying AI when budgets are tight

August 23, 2023

Cutting costs, reducing errors, improving customer satisfaction and enhancing the customer experience are just a few benefits of incorporating artificial…

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

SparkPlug joins Toast Partner Ecosystem to incentivize restaurant staff

August 15, 2023

SparkPlug, which incentivizes staff through a gamified system that rewards them for customer engagement, is partnering with Toast, a cloud-based, digital…

Leasecake founder steps down as CEO, takes on CDO role

August 15, 2023

Leasecake, a provider of lease management and lease accounting solutions for the restaurant and retail industries, has promoted Scott Williamson from COO to…

Kendra Scott, Farmer's Fridge, Bluestone Lane execs discuss technology, training at ICX Summit

August 14, 2023

Tech-savvy customers expect a seamless experience, no matter how they interact with your company, which means employees must have the tools and training they…

Jet's Pizza fulfills 5M orders with Hunger Rush OrderAI Text and Talk

July 25, 2023

Jet's Pizza has fulfilled 5 million orders via HungerRush's OrderAI Text and Talk, according to a press release.

How voice AI is driving customer satisfaction, growth

July 24, 2023

In today's fast-paced world, customers demand speed and convenience. When it comes to food ordering, voice AI is a game-changer. By allowing customers to place…

Signature Systems releases PDQ 3rd party fulfillment solution

July 18, 2023

Signature Systems Inc. has released "PDQ Third Party Fulfillment," a POS-integrated and standalone option featuring automated delivery management.