NRA 2016 focuses on sustainability, technology

by Katy Jones — VP of Marketing, FoodLogiQ

Sustainability and technology were two hot topics this year as a variety of sessions discussed both topics, and a multitude of vendors presented products to…

Company launches mobile feedback platform

May 16, 2016

Original Review, a customer insight solutions company, has launched its OR Customer Insight Platform, to help restaurants track real-time feedback and collect…

Benefits of a technology billfold: Why the mobile wallet is here to stay

by Art Julian — CEO, Cbs inc

There will be more than 200 million mobile-wallet users across the U.S. by the end of 2016.

5 trends in specialty pizzas

Specialty and gourmet pizzas are taking limited and full-service operators by storm.

Payment breaches to continue despite US EMV liability shift

With the adoption of EMV technology in full swing, two questions remain top of mind: will the transition to chip and PIN make credit cards and transactions…

It's time to break the pencil: What employees need to know about food safety

With multiple locations and an ever-changing labor force, how can restaurants be confident the food they sell is safe and that every employee is acting…

Report: Restaurants suffer negative Q1 growth after lagging March sales

April 19, 2016

With a -0.7 percent same-store sales growth, March represented the second worst month since February of 2014. Only January 2016, was slightly weaker at -0.…

Report: Fast casual, Asian concepts driving industry growth

April 19, 2016

The fast casual segment increased 10.4 percent, and Asian concepts grew by 9.3 percent from 2014 to 2015.

Global study: Millennials' mobile use reshaping hospitality industry

April 14, 2016

A new report from Oracle Hospitality — "Millennials and Hospitality: The Redefinition of Service" — highlights the ways in which hospitality operators need to…

Who's winning the fast casual pizza game?

by Travis Wagoner — Editor, Networld Media Group

The fast casual pizzeria craze shows no signs of ebbing.

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

Restaurants gear up for summer hiring season

April 11, 2016

Ninety-one percent of hourly employers anticipate hiring the same or more workers this summer compared to last year.

The latest and greatest in mobile marketing

by Chris Allen

When the first mobile ad was launched in 1997, who would have guessed that nearly 20 years later, mobile ad spending would be forecasted to surpass desktop ad…

The latest in menu labeling

by Betsy Craig — CEO and Founder, MenuTrinfo

Just when it looks like menu labeling is settled and ready to go into effect, there is a new bill, movement, sneeze or other change from one end of this…

How to improve restaurant employee productivity: Part 3

To control labor costs, you need to look at several different metrics individually and collectively to get the most accurate picture and to make effective…

New study reveals America's favorite restaurants

March 24, 2016

A new large-scale consumer study conducted by Market Force Information reveals America's favorite quick service restaurants chains in four popular food…

California Pizza Kitchen wins Paytronix Loyaltees Mobile Engagement Award

March 24, 2016

Paytronix Systems announces third winner of its 2016 Paytronix Loyaltees Awards.

Strategic employee scheduling boosts consumer experience, bottom line

by Fast Casual

It may not sound as sexy as emerging technologies like mobile pay or cutting-edge digital signage, but workforce scheduling delivers just as much value.

Blaze Fast-Fire'd Pizza delivered strong performance in 2015

March 21, 2016

Blaze Fast-Fire'd Pizza President and COO Jim Mizes said the chain "delivered strong performance in 2015 by successfully executing on our growth strategy."

Restaurant sales growth weak despite February improvement

March 14, 2016

Chain restaurants posted positive same-store sales growth of 0.4 percent in February after a slow January.