Video

C-Speak: PDQ president using tech to get rid of the back office

PDQ President Steve Erickson and David Cantu, co-founder of HotSchedules, discuss how the brand uses technology to control operations and deliver better customer service.

April 2, 2017

PDQ — People Dedicated to Quality — is serious enough about quality to have it as part of its name, which is just one reason the brand has incorporated technology into its operations, said Steve Erickson, president of the 55-unit fast casual brand

FastCasual sat down with Erickson and David Cantu, co-founder of HotSchedules, to discuss the future of tech in the industry.