[WEBINAR] From pushcart to powerhouse: How loyalty helped fuel The Halal Guys’ growth

Andrew Eck, the Director of Marketing at The Halal Guys, and Stephen Stone, Marketing Manager for Paytronix Systems, discuss the importance of creating a culture that embraces technology and innovation to increase brand awareness and improve the overall customer experience. Download this presentation now!

Type: Webinar

Sponsor: Paytronix Systems, Inc.




Cafesano Successfully Expands with Help from Table Tracker

Cafesano is a casual Italian and Mediterranean Bistro with two Northern Virginia locations. Since 2005, Cafesano has provided guests with recipes that prove "great taste" and "good for you" can describe the same dining experience!

Type: Case Study

Sponsor: Long Range Systems




Visitors at Theme Park Spend More Time Playing, Less Time Waiting for Food with LRS Pagers

Andy Alligator's Fun Park was founded in 2007 as a family entertainment center. In 2015, Owner Kyle Allison bought LRS guest pagers for their onsite fast-casual restaurant, Andy's Cafe & Pizzeria.

Type: Case Study

Sponsor: Long Range Systems


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FEATURES


3 ways to measure cannibalization

Any change creates two types of results: those that are intended, and those that are unintended. Cannibalization is an example of an unintended consequence to a change. Here are three ways to effectively analyze the impacts of cannibalization in your restaurants.

4 keys to giving QSR customers the tech they 'expect' ... and more

A recent survey makes it official: Customers truly want technology in their QSR experience. Do it right with these four keys from an expert on all that is restaurant digital.

Kiosks killing restaurant jobs? Don’t let the doomsayers distract you

In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers to fill jobs.

Learning from Chipotle: 4 food safety program guidelines

Chipotle has been repeatedly troubled by food safety concerns, causing its stock to drop and its fan base to dwindle. 23 years ago, Jack in the Box faced a similar situation. To avoid repeating these concepts' mistakes, restaurant operators must make food safety a priority.

Photo gallery: Restaurant execs take on London (Part 2)

Networking and learning from one another about franchising trends and best practices were all part of the 2017 Restaurant Franchising & Innovation Summit — Europe held in London in July.

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

Are kiosks the next step for restaurant-based digital signage?

There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach the point of saturation in many restaurants, kiosks represent the next big opportunity for restaurant-based digital signage.

Be my 'bBff': Marketing guru says best brands 'participate' in diners' lives

Brands with the most loyal and committed customers know you only earn super-loyalty when you participate in customers' lives, says veteran marketing guru, Norty Cohen.

Investing in technology? Restaurants share hits and misses

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

New studies show restaurant 'do's and don'ts' of online ordering, delivery

As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to online ordering and third-party delivery as well as overall customer experience.

Harken restaurateurs: Are you ready for the 'Day of the Dad?'

Read on to find out why that fancy cocktail and offbeat entree will do your brand no favors on Father's Day.

Infographic: How online reviews can make or break your brand

Research quantifies the impact online customer reviews have on business performance. The reviews play a bigger role in the selection of restaurants than hotels, doctor's offices, hospitals or hair salons.

America's tastes today? Cauliflower on pizza; radishes as raw meat

With rapid-fire delivery and an upbeat attitude, menu analyst and Kruse Co. owner, Nancy Kruse, last week told a standing room only crowd at the National Restaurant Association show in Chicago that these are rapidly changing times in food service, with a paradigm shift that is forcing restaurants to adapt or die.

NRA 2017 in photos: Editors share top highlights

The editors of FastCasual, Pizza Marketplace, QSRWeb and Food Truck Operator share some highlights from the 2017 NRA show in Chicago.

Considering an airport location? Bavaro founder shares lessons learned

Bavaro's pizza founder shares lessons learned from moving into an airport location.

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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.

NEWS