[LIVE WEBINAR] How Olive Garden’s guest engagement strategy wins customers

[LIVE WEBINAR] How Olive Garden’s guest engagement strategy wins customers

Date: June 12, 2018 | Time: 2:00 PM EST | Duration: 1 Hour | In this webinar, Paytronix will explore how Olive Garden’s adjustment in guest engagement strategy earned customer loyalty and how others can do the same. Register now!

Type: Webinar

Sponsor: Paytronix Systems, Inc.


Potbelly Case Study

Potbelly Case Study

PotBelly is connecting with customers outside of their brick-and-mortar restaurants. See how their new website creates a welcoming, user-friendly experience while exceeding expectations of today's evolving customers.

Type: Case Study

Sponsor: Fuzz Productions


The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

Increased crowding and competition are forcing restaurants to quickly cook up new ways of doing business. Serving mouthwatering food, perhaps once the central ingredient in a restaurant’s recipe for success, is now just one must-have among many.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


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The power a social media policy plugs into your brand

The power a social media policy plugs into your brand

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing themselves to great legal risks.

How to respond to the third-party restaurant delivery challenge

How to respond to the third-party restaurant delivery challenge

Halal Guys COO Mike Speck offers insight into how he addresses the need to provide third-party delivery to customers, a rising restaurant industry challenge.

Hepatitis A in restaurant industry: Scary, inaction is scarier

Hepatitis A in restaurant industry: Scary, inaction is scarier

Hepatitis A is raising a harrowing spectre over the restaurant industry thanks to its rapid spread and high number of cases, particularly in the eastern half of the nation and Midwest. Restaurant food safety expert Betsy Craig answers questions about the scope of the problem and what restaurant leadership can do.

Pizza Hut partnering with Telepizza to grow global footprint

Pizza Hut partnering with Telepizza to grow global footprint

Pizza Hut and Telepizza have partnered in a huge deal that will elevate both brands' status in Latin America, Spain, Andorra, Portugal and Switzerland.

Pizza restaurateurs vie for piece of Mother's Day pie

Pizza restaurateurs vie for piece of Mother's Day pie

The moms are coming and bringing pizza restaurateurs lots of business, according to a recent survey.

Do your pizzeria employees know the law around customers with service animals?

Do your pizzeria employees know the law around customers with service animals?

An American Humane survey revealed that the majority of retail employees — including those who work at pizza brands — don't know how to accommodate the needs of customers with service dogs.

Commodities: Cheese, wheat, auto fuel get pricier

Commodities: Cheese, wheat, auto fuel get pricier

Most pizza stocks monitored by this site took hits last week during trading, though one brand did get some love from Wall Street.

Veteran restaurateur helps bring pizza truck kiosk to reality

Veteran restaurateur helps bring pizza truck kiosk to reality

Pizza truck entrepreneur Bob Stephens reasoned that self-serve kiosks make sense for food trucks, but he had difficulty finding one. He managed to find a developer who was able to provide a solution for an affordable price.

Compostable pizza box promises restaurateurs cost savings

Compostable pizza box promises restaurateurs cost savings

It's round, like the pies it is designed to hold, costs more than cardboard boxes and is made of something that's usually thrown away. But PizzaRound may just be the answer to a whole list of problems created by traditional cardboard pizza boxes.

Pizza franchisors, meet your new competition - Jersey Mike's

Pizza franchisors, meet your new competition - Jersey Mike's

Pizza franchisors, heads up! Seems there is a new player in the pizza game —one that's eyeing pizza operators willing to venture into a little "out-of-the-[pizza]-box thinking," so to speak.

Lessons learned about restaurant delivery from another kind of 'delivery experience'

Lessons learned about restaurant delivery from another kind of 'delivery experience'

The restaurant industry is in the midst of a massive $200 billion shift to digital that has become an business imperative for all players who truly want to "stay in the game."

&pizza, Rotolo's, Pie Five with the whys behind Pi Day

&pizza, Rotolo's, Pie Five with the whys behind Pi Day

Pi Day is here and that means not only deals, fun and even a little something serious.

Women in the Lead: 5 pizza brand leaders talk about having a 'voice at the table'

Women in the Lead: 5 pizza brand leaders talk about having a 'voice at the table'

These savvy leaders are making Donatos, Toppers, The Pizza Press and Your Pie better businesses and places to work.

Liquid gold: Beverage trends to befriend this spring

Liquid gold: Beverage trends to befriend this spring

Pizza restaurateurs who can incorporate top beverage trends into their menus open up a new source of revenue that can be a relatively easy route to higher check spend. This spring, diners want "feel-good" and "good-for-you" beverages for relatively uncertain times.

Lessons for pizza brands in Panera's mobile pay experience

Lessons for pizza brands in Panera's mobile pay experience

If Panera's CEO and his brand's experiences with tech tools like Apple Pay, is any indication, pizza brands stand to gain possibly more than other food service players from the influx of mobile order, pay and customer experience offerings.

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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.

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