Features
Mountain Mike's scales to new heights in the art of 'family' as customer
Knowing the customer has always been essential to any restaurant endeavor and pizzerias are certainly no different. But when your customer is actually four or…
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Experts to share survey-proven success strategies on Sept 10 webinar
by S.A. Whitehead — Food Editor, Net World Media Group
What are the key success factors of the best restaurant brands? Join this Sept. 10 webinar to find out what owners, operators, staff and customers say are the…
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Arby's turnaround chief named Papa John's CEO
by S.A. Whitehead — Food Editor, Net World Media Group
Papa John's said today that its CEO for the past 19 months, Steve Ritchie, is out and former Arby's President Rob Lynch is in.
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Falling gas prices this fall could be boon to pizza brands' balance sheets
by S.A. Whitehead — Food Editor, Net World Media Group
Okay, so the majority of publicly traded pizza brands took a bit of a bath on the stock market last week, but not all is lost. Falling gas prices -- with more…
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Research: When leadership scandals crush or help save careers
by S.A. Whitehead — Food Editor, Net World Media Group
When brand leaders are at the center of a public scandal or other significant failing, new research indicates it's not always a crushing blow to their careers.
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Domino's takes a dive as gas demand soars to all-time high
by S.A. Whitehead — Food Editor, Net World Media Group
National gasoline demand hit an all-time high last week, while Domino's stock value hit close to an annual low.
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KFC, Taco Bell, Pizza Hut parent names new CEO
The triple-brand powerhouse, Yum Brands, will see a changing of the guard in 2020 after the company announced its current CEO Greg Creed will retire.
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(Lucky) dog days of August: Pizza stocks up, commodities down
As the oft-referred to 'dog days of August' wrapped up last week, pizza restaurateurs got a bone in the form of lower overall commodity prices and higher stock…
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At 60, Pizza Hut makes 500-store move to become delivery-devoted brand
by S.A. Whitehead — Food Editor, Net World Media Group
During Yum Brands' Q2 financial report conference call this week, the multi-brand company set off something of a pizza industry bomb when CEO Greg Creed…
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6 emerging fast casuals will battle to win the Perfect Pitch
by Cherryh Cansler — Editor, FastCasual.com
Six operators will pitch their concepts Oct.15 to attendees and a panel of advisers at the annual Fast Casual Executive Summit in Austin.
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Pizza Hut parent Yum Brands' stock value continues climb
by S.A. Whitehead — Food Editor, Net World Media Group
Aside from cheese, pizza commodity prices last week were mostly lower -- and yes, that includes vehicle fuel prices which also trended downward, But the best…
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Is time up for 3rd party delivery's customer experience problems?
by S.A. Whitehead — Food Editor, Net World Media Group
Customers often complain about failed or unsatisfactory deliveries from third party deliveries. And the sad fact is that though your brand had little…
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Domino's stock value dives, but so do cheese, wheat, natural gas prices
by S.A. Whitehead — Food Editor, Net World Media Group
Pizza chain investors showed Domino's their disappointment with the brand's lackluster Q2 financials last week, reining in the brand's stock value to the tune…
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Why the restaurant industry doesn't support minimum wage hike
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The U.S. House of Representatives approved the bill to nearly double the minimum wage over six years, but it probably won't advance in the Republican-led…
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Domino's, Yum stock prices push up
by S.A. Whitehead — Food Editor, Net World Media Group
Pizzeria operators probably suspected those lower gas prices wouldn't last. Now tight supplies are pushing auto fuel prices up, while wheat prices also rose…
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Sure, you're marketing to the individual diner, but what about the 'diners'?
by S.A. Whitehead — Food Editor, Net World Media Group
Marketing to the individual and "knowing the diner" are familiar terms to restaurateurs, but new University of Virginia research shows brand leaders must also…
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Commodity trading hands some pre-Independence Day 'duds' to pizza operators
by S.A. Whitehead — Food Editor, Net World Media Group
You might call last Friday the "Day of the Dud" for pizza operators, after they watched the price for their needed restaurant commodities like wheat and cheese…
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Surging off-premise orders call for more flexible restaurant planning
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
An increase in off-premise orders is reducing the footprint for some restaurants, resulting in smaller dining areas. That makes flexibility now 'king' for…
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Designer: Don't let restaurant tech wave wipe out customer experience
by S.A. Whitehead — Food Editor, Net World Media Group
Delivery-heavy pizza brands today depend heavily on all sorts of restaurant tech, but one restaurant designer wants brand leaders to approach their…
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Commodities: Fairly flat week, except for Papa John's stock price tumble
Great gas prices continued to turn frowns upside down for delivery-centered pizza brands across the U.S., but it was likely not enough to erase the worry…
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