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Features

How technology expands the customer experience beyond the restaurant

by Alicia Kelso — Editor, QSRWeb.com

A robust mobile platform can help brands create a faster, frictionless relationship with consumers.

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Blaze Pizza plans to become a national player by targeting Millennials

by Alicia Kelso — Editor, QSRWeb.com

The new Louisville, Ky., location will be ‘overstaffed’ to ensure guests are taken care of ‘no matter what.’

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Wheat prices fall below $7 mark

by Alicia Kelso — Editor, QSRWeb.com

Cheese prices rise sharply to close out last week.

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How to maximize your supply chain strategy

by Alicia Kelso — Editor, QSRWeb.com

In addition to cost, choose a distributor based on their food safety record and customer service metrics, as well as their sanitation practices.

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How to extend the brand experience beyond your restaurant's four walls

by Alicia Kelso — Editor, QSRWeb.com

You have to commit to social media, spending time there and deeply engaging with your customers.

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Wheat down nearly 80 cents from last month

by Alicia Kelso — Editor, QSRWeb.com

Gas prices inch up as pumps start switching to summer blends.

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Restaurant marketers: Fear of failure kills creativity

by Alicia Kelso — Editor, QSRWeb.com

In order for a marketing strategy to be successful, the operations team has to execute.

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For the restaurant industry, mobile payments move into critical mass phase

by Alicia Kelso — Editor, QSRWeb.com

Finding a good partner and testing are critical, as the mobile app is an extension of your brand.

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Are you ready to add off-premise catering to your business?

by Alicia Kelso — Editor, QSRWeb.com

Catering should never be an afterthought; it's a lot of work and it reflects your reputation and brand.

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Menu trends: 'Bland isn't acceptable anymore'

by Alicia Kelso — Editor, QSRWeb.com

Brands’ innovation processes should be influenced directly by consumer feedback.

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Papa Murphy’s trading at post-IPO lows

by Alicia Kelso — Editor, QSRWeb.com

Wheat and cheese prices continue gradual declines.

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Restaurant execs share successful mobile campaign stories

by Alicia Kelso — senior editor, QSRweb.com

Brands execs are finding success from mobile campaigns by using gamification, loyalty, payments and other features.

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Steady optimism rises from the NRA Show floor

by Alicia Kelso — senior editor, QSRweb.com

Most exhibitors agreed this year’s traffic provided better quality leads.

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Cheese prices continue gradual decline

by Alicia Kelso — senior editor, QSRweb.com

Gas prices remain steady for the past few weeks.

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Plenty of new product launches expected at the National Restaurant Association Show

by Alicia Kelso — senior editor, QSRweb.com

Mobile and digital continue to be top trends, as does integrated technology solutions.

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The top online ordering trends to help grow your restaurant

by Alicia Kelso — senior editor, QSRweb.com

An online customer is more likely to re-order within 60 days than a walk-in customer, simply because the platform is more accessible.

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The difference between ‘OK’ and ‘delightful’ restaurant experiences

by Alicia Kelso — senior editor, QSRweb.com

Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.

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Convenience, customization behind the rise of take-and-bake concepts

Carryout concepts are in step with consumers' time-pressed demands and startup costs are lower than traditional units.

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Wheat prices spike nearly 50 cents in a week

by Alicia Kelso — Editor, QSRWeb.com

Gas prices starting to fall after spring peak.

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5 mobile mistakes to avoid on your restaurant's website

If you have a Flash website you're likely missing out on traffic from mobile users and search engine users.

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