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Features

Restaurant execs share successful mobile campaign stories

by Alicia Kelso — senior editor, QSRweb.com

Brands execs are finding success from mobile campaigns by using gamification, loyalty, payments and other features.

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Steady optimism rises from the NRA Show floor

by Alicia Kelso — senior editor, QSRweb.com

Most exhibitors agreed this year’s traffic provided better quality leads.

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Cheese prices continue gradual decline

by Alicia Kelso — senior editor, QSRweb.com

Gas prices remain steady for the past few weeks.

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Plenty of new product launches expected at the National Restaurant Association Show

by Alicia Kelso — senior editor, QSRweb.com

Mobile and digital continue to be top trends, as does integrated technology solutions.

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The top online ordering trends to help grow your restaurant

by Alicia Kelso — senior editor, QSRweb.com

An online customer is more likely to re-order within 60 days than a walk-in customer, simply because the platform is more accessible.

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The difference between ‘OK’ and ‘delightful’ restaurant experiences

by Alicia Kelso — senior editor, QSRweb.com

Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.

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Convenience, customization behind the rise of take-and-bake concepts

Carryout concepts are in step with consumers' time-pressed demands and startup costs are lower than traditional units.

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Wheat prices spike nearly 50 cents in a week

by Alicia Kelso — Editor, QSRWeb.com

Gas prices starting to fall after spring peak.

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5 mobile mistakes to avoid on your restaurant's website

If you have a Flash website you're likely missing out on traffic from mobile users and search engine users.

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Patxi's takes a cue from customers to mark 10 years

Pizza concepts have added variety and have stepped up their quality of ingredients, CEO says.

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Cheese prices finally show some relief

by Alicia Kelso — Editor, QSRWeb.com

Papa Murphy's makes its debut on the stock market.

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Domino's digital sales flirt with 50 percent

by Alicia Kelso — Editor, QSRWeb.com

Unlike other concepts, weather positively influenced the chain's business during Q1.

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Fast casual heats up restaurant industry with 11 percent growth

by Alicia Kelso — Editor, QSRWeb.com

More QSRs and full-service restaurants are expected to realign their formats to compete more aggressively.

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Yum Brands CFO: Digital ordering channels grow top line and profits

by Alicia Kelso — Editor, QSRWeb.com

In China, sales from digital channels are between 70 and 80 percent; and 25 to 30 percent come from mobile.

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Wheat, cheese prices hold steady

by Alicia Kelso — Editor, QSRWeb.com

Yum! Brands hits a new 52-week high after its Q1 earnings report.

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Pizza Hut approaching digital with 'high sense of urgency'

by Alicia Kelso — Editor, QSRWeb.com

Despite a new product launch, U.S. sales were down 5 percent in Q1.

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Successful social media strategies rely on experimentation

by Alicia Kelso — Editor, QSRWeb.com

Consumers want to see and share photos, particularly those that are relevant to the business.

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Why mystery shopping is still critical in the age of big data

by Alicia Kelso — Editor, QSRWeb.com

Mystery shoppers provide a different level of feedback than customers; don't discount either channel.

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Gas prices reach 13-month high

by Alicia Kelso — Editor, QSRWeb.com

Wheat is 17 cents higher than a week ago.

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Restaurant industry still in the gluten-free honeymoon phase

by Alicia Kelso — Editor, QSRWeb.com

As Celiac Awareness Month approaches, one industry expert predicts the diet's growth will continue for the next few years.

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