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Features

LevelUp: Consumers increase spending with iBeacon technology

by Will Hernandez — Editor, NetWorld Media Group

Experts don't believe BLE should be a replacement for current emerging technologies such as NFC or EMV, but rather complement the in-restaurant experience.

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How Pie Five expanded using local marketing strategies

by Nicole Troxell — Associate Editor, Networld Media Group

The brand examines sales and coupons to find out what works, and also leverages word-of-mouth messaging from loyal customers.

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All eyes on Iraq as gas prices rise

by Alicia Kelso — Editor, QSRWeb.com

Yum! Brands reach a fresh 52-week high on Friday.

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5 ways to ramp up your restaurant's customer service

Customers are now much more likely to make a comment about your business via social media where they can either gloat or vent their frustrations to an…

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Cheese prices rise sharply week over week

by Alicia Kelso — Editor, QSRWeb.com

Gas prices inch higher as summer approaches.

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5 steps to get more (raving) customer reviews

Seventy-nine percent of consumers trust online reviews as much as personal recommendations.

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Why IT deserves a spot at the marketing table

In order to resonate with customers, applications and campaigns must be exciting, unique and useful.

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How technology expands the customer experience beyond the restaurant

by Alicia Kelso — Editor, QSRWeb.com

A robust mobile platform can help brands create a faster, frictionless relationship with consumers.

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Blaze Pizza plans to become a national player by targeting Millennials

by Alicia Kelso — Editor, QSRWeb.com

The new Louisville, Ky., location will be ‘overstaffed’ to ensure guests are taken care of ‘no matter what.’

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Wheat prices fall below $7 mark

by Alicia Kelso — Editor, QSRWeb.com

Cheese prices rise sharply to close out last week.

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How to maximize your supply chain strategy

by Alicia Kelso — Editor, QSRWeb.com

In addition to cost, choose a distributor based on their food safety record and customer service metrics, as well as their sanitation practices.

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How to extend the brand experience beyond your restaurant's four walls

by Alicia Kelso — Editor, QSRWeb.com

You have to commit to social media, spending time there and deeply engaging with your customers.

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Wheat down nearly 80 cents from last month

by Alicia Kelso — Editor, QSRWeb.com

Gas prices inch up as pumps start switching to summer blends.

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Restaurant marketers: Fear of failure kills creativity

by Alicia Kelso — Editor, QSRWeb.com

In order for a marketing strategy to be successful, the operations team has to execute.

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For the restaurant industry, mobile payments move into critical mass phase

by Alicia Kelso — Editor, QSRWeb.com

Finding a good partner and testing are critical, as the mobile app is an extension of your brand.

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Are you ready to add off-premise catering to your business?

by Alicia Kelso — Editor, QSRWeb.com

Catering should never be an afterthought; it's a lot of work and it reflects your reputation and brand.

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Menu trends: 'Bland isn't acceptable anymore'

by Alicia Kelso — Editor, QSRWeb.com

Brands’ innovation processes should be influenced directly by consumer feedback.

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Papa Murphy’s trading at post-IPO lows

by Alicia Kelso — Editor, QSRWeb.com

Wheat and cheese prices continue gradual declines.

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Restaurant execs share successful mobile campaign stories

by Alicia Kelso — senior editor, QSRweb.com

Brands execs are finding success from mobile campaigns by using gamification, loyalty, payments and other features.

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Steady optimism rises from the NRA Show floor

by Alicia Kelso — senior editor, QSRweb.com

Most exhibitors agreed this year’s traffic provided better quality leads.

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