Strategic employee scheduling boosts consumer experience, bottom line

by Fast Casual

It may not sound as sexy as emerging technologies like mobile pay or cutting-edge digital signage, but workforce scheduling delivers just as much value.

How to control labor cost using restaurant labor allocation: Part 2

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

In order to properly leverage labor allocation, it's important to understand what variables affect cost. Customer demand and employee resources are two main…

Construction costs on the rise: How to mitigate the risk

by Steve Starr — Chief, starrdesign

The current construction climate, especially in the limited service restaurant world, is very different than even in the pre-recession boom.

To be or not to be: Top 3 things pizza operators should never do

by Marla Topliff — President, Rosati's Pizza

Knowing what needs to be done is important. Knowing what should never be done could be critical.

Why calculating restaurant labor as percentage of sales is foolish: Part 1

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

It's safe to say, the timely collection of relevant, detailed and accurate information is critical to understanding labor costs.

4 ways to control your food costs in 2016

by John Krebs — President, Axis Purchasing

Commodity prices have temporarily fallen and taken some pressure off food cost. Now is the time for strategic buyers to align with manufacturers, distributors…

Technology: A brand-driver or a necessary evil?

by Steve Starr — Chief, starrdesign

Allowing your guests to view menus, place orders and read nutritional information while at home or on-the-go is paramount. But just because we can, should we…

Food fight on Capitol Hill: A breakdown of the Common Sense Nutrition Disclosure Act

by Betsy Craig — pres, menutrinfo.com

Betsy Craig describes eight ways menu-labeling guidelines will change if HR 2017 becomes a law.

What 5 qualities do you need in your frontline employees?

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

As restaurant operators, the most important thing we do is coach and develop our people.

Menus shift to reflect transparency

by Betsy Craig — pres, menutrinfo.com

While larger chains like Noodles and Company and Panera Bread have taken great measures to provide transparent menu items, other chains are following suit.

Year in review: 7 trending headlines of 2015

by Travis Wagoner — Editor, Networld Media Group

Here's a look back at some of 2015's trending topics and stories.

The countdown is on for FDA menu labeling

by Betsy Craig — pres, menutrinfo.com

As of Dec. 1, 2016, menu labeling is back on the radar and the required date is back to being measured by months once again.

Food fight: Industry responds to NYC sodium mandate

by Betsy Craig — CEO and Founder, MenuTrinfo

As restaurants in New York City prepare themselves to label menu items that contain more than 2,300 mg of salt (the recommended daily limit), the National…

Innovations that will transform the future of email marketing

by Talha Manzoor — Brand Manager, Amaxza Digital

Email marketing is a tried and tested mode of marketing that has been here for more than two decades. It has been labeled as boring and a less responsive…

How managing expectations leads to better return-to-work outcomes

Healthy employees are good for business, however, the path from injury to resuming work duties is not always as smooth or efficient as your ordering process.

Fast Casual's top execs revealed

by Cherryh Cansler — Editor, FastCasual.com

This year's Top 25 list turned into the Top 26 after judges couldn't bring themselves to make a final cut.

5 reasons to love menu labeling

by Betsy Craig — pres, menutrinfo.com

While it's easy for restaurant operators and their franchisees to intuitively look for reasons to fear menu labeling, there are actually many positive…

ICX Symposium: Intel talks the responsive revolution in retail

by Scott Slucher

The ICX Symposium in Atlanta later this month will feature a session featuring an Intel executive addressing the transformation of retail through responsive…

Supply chain: How Millennials have changed everything

by Vishy Visweswaran — Chief Technology Officer, SCA Technologies

Caught in a vise, squeezed from one side by cut-throat competition and rising consumer demands — particularly those of the millennial generation, and from the…

ICX Symposium: Chick-fil-A, Fiserv, HomeDepot.com execs set to talk future of CX

The ICX Symposium in Atlanta later this month will feature a keynote address from three friends, executives at major brands, talking about the future of…