S.A. Whitehead

Award-winning veteran print and broadcast journalist, Shelly Whitehead, has spent most of the last 30 years reporting for TV and newspapers, including the former Kentucky and Cincinnati Post and a number of network news affiliates nationally. She brings her cumulative experience as a multimedia storyteller and video producer to the web-based pages of Pizzamarketplace.com and QSRweb.com after a lifelong “love affair” with reporting the stories behind the businesses that make our world go ‘round. Ms. Whitehead is driven to find and share news of the many professional passions people take to work with them every day in the pizza and quick-service restaurant industry. She is particularly interested in the growing role of sustainable agriculture and nutrition in food service worldwide and is always ready to move on great story ideas and news tips.


NYC all-digital pizzeria does all-online ordering, all the time

NYC all-digital pizzeria does all-online ordering, all the time

Newly opened Long Island City Pizza Factory is planting a flag, claiming it is the world's first "full-digital pizzeria," an accomplishment its owners hope will give it a direct connection right into customer hearts.

Commodities: Somebody must have hit replay ... but no complaints

Commodities: Somebody must have hit replay ... but no complaints

It was another nice week of pizza stock trading and largely lower commodity prices last week, almost an exact replay of the previous week's financial stats.

Urban Bricks uses great gadgetry to grow the bottom line

Urban Bricks uses great gadgetry to grow the bottom line

No one would dispute that the pizza game is one of the most competitive in food service. That's one reason Urban Bricks invests in some useful and creative gadgets to help grow its bottom line.

Who is the 2018 pizza customer? Trend lists speak volumes

Who is the 2018 pizza customer? Trend lists speak volumes

Restaurateurs have been inundated with so-called trends lists for the year ahead over the last three months. This site reviewed some of the major lists and the research behind them to establish four key things to know about your customers in the year ahead.

Commodities: 'Dear Santa, please put some oomph in my stock price!'

Commodities: 'Dear Santa, please put some oomph in my stock price!'

Some pizza brands might be firing off a letter to Santa this week before Christmas in one last effort to make something magical happen to their stock prices.

KFC's monster-sized miniature weekend media score

KFC's monster-sized miniature weekend media score

It’s just a tiny story, but KFC made big news with the opening of its Portland, Oregon, mini restaurant Saturday, which now has managed to generate stories across the globe from major news outlets. Of course, we are talking about...

Commodities: What goes up must come down

Commodities: What goes up must come down

The nice uptick in stock market prices for most brands two weeks ago was all but erased  last week in trading of some of the major pizza stocks.

Pointers for pizza restaurateurs on profitable design

Pointers for pizza restaurateurs on profitable design

In the pizza restaurateur's playbook, design seems pretty cut and dried, with big ovens, often lots of brick and an overall "constructive" atmosphere. But that selling your strengths short, according to these design panel pros at this fall's Fast Casual Executive Summit.

World Heritage status for a pizza? It's done and the Neapolitan won

World Heritage status for a pizza? It's done and the Neapolitan won

Two million Italians can't be wrong. That's how many people signed the petition to add their prized Neapolitan pizza to UNESCO's list of the world's cultural treasures. Now, it's official, making the Neapolitan is an art.

Pieology CEO on the art of experimenting with live-action customer experience

Pieology CEO on the art of experimenting with live-action customer experience

Data drives today's restaurateur, and Pieology has taken that idea to a new and lively level at its R&D location in California.

Commodities: A tale of 2 papas

Commodities: A tale of 2 papas

A short trading week still revealed plenty about the current restaurant pizza market in the popularity, or lack thereof, of two brands with different approaches to their customers' needs.

Commodities: Papa John’s gets another scoop of 'Rocky Road'

Commodities: Papa John’s gets another scoop of 'Rocky Road'

With prices falling on many essentials, it was a fairly good week for pizza brands ... unless your name is Papa John's.

Free webinar teaches restaurants how to make training literally pay

Free webinar teaches restaurants how to make training literally pay

Training may be one of the restaurant industry's most overlooked ways to gain a competitive edge. This free webinar explains precisely how your brand can not only take heed of that fact, but do something potentially profit-producing about it.

Commodities: Papa John's, Domino's droop as supply costs soar

Commodities: Papa John's, Domino's droop as supply costs soar

Pizza brand stocks were mixed in trading last week: Papa John’s share price fell further in the wake of its CEO’s controversial comments about the NFL; and Domino’s continued its downward trend for a second week.

Commodities: Yes, Papa John's took a hit

Commodities: Yes, Papa John's took a hit

Last week’s commodities trading was a mixed bag of good and bad news, with minor wins for pizza operators on cheese and natural gas prices. But, in trading on Wall Street, it was all about the fallout from Papa John's CEO John Schnatter's comments about the NFL’s effects on the brand’s Q3 performance.

Canadian start-up with a Caribbean bent shows passion integral to Perfect Pitch win

Canadian start-up with a Caribbean bent shows passion integral to Perfect Pitch win

A Toronto mom-and-pop focused on a Caribbean native's love for his culture, along with his new bride's love for him took home honors at this year’s Perfect Pitch competition at the 2017 Fast Casual Executive Summit in Nashville.

Media 'pile-on' shows Papa John's CEO really stepped in it this time

Media 'pile-on' shows Papa John's CEO really stepped in it this time

Papa John's CEO John Schnatter learns (hopefully) the hard lesson of playing the blame game, especially when it comes to race issues and football in the U.S.

Halloween: Rant, rave or review the night that was with us

Halloween: Rant, rave or review the night that was with us

Share your wins, losses and laughs with us this Hallow's eve for a story on the challenges of meeting tonight's epic pizza demands and how operators meet them next week.

Commodities: All tricks, no treats last week in pizza operating costs

Commodities: All tricks, no treats last week in pizza operating costs

Falling stock prices and rising commodity costs make for unhappy pizza restaurateurs as we head into the week of tricks and treats.

Millennials: 'Give us big discounts, cut the small talk'

Millennials: 'Give us big discounts, cut the small talk'

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied panel of millennials about what gets their restaurant business and what does not.

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Commodities: Somebody must have hit replay ... but no complaints