Making mobile ordering your friend

by Nic Gray — CEO, Hyprloco

Mobile ordering is becoming a more prevalent channel that guests choose to interact with your restaurant for off-premise orders. Mobile promises to increase…

Why playing the 'right' background music increases sales

by Cherryh Cansler — Publisher, FastCasual.com

Restaurants that play a carefully selected mix of music reflecting their cultures can increase sales by more than 9 percent, according to a 2016 study.

Food truck growth goes full throttle: Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

This four-part series explores the successes and challenges of the food truck industry, Food truck revenues have increased from $650 million in 2013 and should…

Study: UK restaurateurs need to improve customer experience

April 4, 2017

U.K. restaurateurs and retailers are not providing a rewarding customer experience despite the fact that consumers are more likely to buy if they have a…

Papa Murphy's capitalizes on nation's 'eat-at-home' trend

April 4, 2017

Take-and-bake chain, Papa Murphy’s, is angling to steal market share while the trend toward eating at home continues to sweep U.S. households. In a nod to what…

5 pizza brands explore new territories

April 4, 2017

Pizza's worldwide appeal needs no further proof than the weekly parade of pizza restaurant opening announcements. In fact, at least five established brands…

Commodities: Much joy in 'pizza-ville' as stock values soar

by S.A. Whitehead — Food Editor, Net World Media Group

Values of the brands monitored by Pizza Marketplace soared in last week's trading. And although that news was tempered somewhat by slightly higher commodity…

DQ, Mazzio's and Rave roll out the tech to roll in the employees

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…

Exec behind 'Best Sports Commercial' of all time is new Marco's CMO

April 3, 2017

Marco's Pizza has named veteran marketing executive Steve Seyferth as its new CMO, according to a news release. Seyferth has a background that includes leading…

C-Speak: PDQ president using tech to get rid of the back office

PDQ President Steve Erickson and David Cantu, co-founder of HotSchedules, discuss how the brand uses technology to control operations and deliver better…

Growth slows for restaurant chains in 2016

March 31, 2017

The Top 500 chain restaurants experienced a deceleration in 2016 with cumulative sales growth checking in at 3.6 percent, down from 5.2 percent the prior year…

Keynoter: Want to motivate employees? Try ‘trust and track’ instead of ‘command and control’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Creating an employee training system that delivers outstanding customer service requires making employees feel engaged and providing regular feedback…

Heard at the Summit: Attendees share insights, pain points and keys to success

by Cherryh Cansler — Publisher, FastCasual.com

Restaurant Franchising and Innovation Summit attendees discuss everything from bunnies to BS.

Social Media Marketing Guide for Food Truck Success

This guide is designed to give food truck operators an understanding of social media marketing.

Presented by FoodTruckOperator.com

Study: Consumers receptive to chatbots

March 30, 2017

A majority of consumers are comfortable talking with a chatbot yet only a fraction have engaged with one, according to the 2017 Mobile Consumer Report from…

Blaze Pizza 'Keepin It Real' in 2017

March 29, 2017

Blaze Pizza won't have any artificial additives in its menu items as part of its "Keepin' It Real" initiative, which also encourages guests to commit to…

Pupatella expands with four Virginia locations

March 29, 2017

Franchisee Zeeshan Kaba has signed a deal with Pupatella, a Neapolitan pizza concept, to open four locations in Richmond, Virginia, according to a press…

McDonald's massive move to mobile ordering: A big change that warrants big groundwork

by Russell Zack — SVP, Products and Solutions, HelloWorld

McDonald’s and its recently unveiled plans to implement mobile ordering and curbside pickup is proof that even the mightiest brands now know mobile ordering is…

New system uses data, cameras and sensors to improve restaurant operations

March 28, 2017

Revel Systems is partnering with Dragontail Systems to implement their food preparation process software and machine learning technology in restaurants…

With 10 million daily food deliveries, Meituan-Dianping a name to know

March 28, 2017

It may be relatively unknown in the Western World, but in 20 of China's biggest cities, the name Meituan-Dianping is as commonly heard as Amazon and Google.