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SERVICE: Say hello or they'll say goodbye

May 25, 2003

Whether at the front counter, the hostess stand or the front door, Paul Paz believes a warm, friendly greeting is essential to a positive customer experience.

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Donatos Pizzeria, other Partner Brands, under 'strategic review' at McD's

May 22, 2003

OAKBROOK, Ill. -- McDonald's CEO Jim Cantalupo continues to downplay speculation that the burger giant will sell its Partner Brands.

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Domino's Pizza awards top performers for 2002

May 22, 2003

LAS VEGAS -- Nearly 3,300 Domino's Pizza employees gathered for the Ann Arbor, Mich.-based company's 2003 Worldwide Rally, held May 22.

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U.S. Pizza Hut sales drop 4% in April-May period

May 22, 2003

LOUISVILLE, Ky. -- Comparable-store sales at U.S. corporate-owned Pizza Hut units dropped 4 percent for the four-week period ended May 17, 2003. According to a…

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PIZZA EXPO WRAP-UP: So many exhibits, so many people, so little time

May 21, 2003

Were the International Pizza Expo not so much fun, it would be easy to see everything on the vast show floor.

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Pizza Hut employees busted for drug sales at store

May 21, 2003

FREMONT, Mich. -- A police investigation that began last Christmas has culminated in a drug raid on a Pizza Hut store in Fremont.

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Former UK A.D. awarded first Papa John's franchise in Russia

May 21, 2003

LEXINGTON, Ky. -- Former University of Kentucky athletics director Larry Ivy will be Louisville, Ky.-based Papa John's first franchisee in Russia, according to…

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Train to retain

May 20, 2003

Large pizza companies are battling turnover with a variety of training programs and incentives delivered from the top down.

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Zachary's Chicago Pizza owners selling company to employees

May 20, 2003

OAKLAND, Calif. -- Two-store Zachary's Chicago Pizza will soon have new owners -- its employees.

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Mr. Gatti's relocates headquarters to Austin

May 19, 2003

AUSTIN, Texas -- Mr. Gatti's Inc. has moved its headquarters from Kerrville, Texas, to Austin.

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Undercover officer 'stings' pizza delivery driver robber

May 19, 2003

CINCINNATI -- A local pizza company and an undercover police officer teamed up to nab a suspected delivery driver robber on May 17.

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NTS Communications to acquire Breakaway

May 18, 2003

CHICAGO -- NTN Communications announced at the National Restaurant Association Restaurant, Hotel-Motel Show it has signed a letter of intent to acquire…

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NSC launches multiple-touchscreen technology

May 18, 2003

CHICAGO -- National Systems Corporation (NSC), launched infrastructure technology that supports PC and multiple touchscreen configurations of its TMS/QuikOrder…

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Pizza Patrón comps post major gain, re-branding cited

May 18, 2003

DALLAS -- Pizza Patrón, after re-branding its 17-year-old concept, reports a 17 percent jump in same-store sales at its four locations during an 18-week period…

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R.G. Barry selling pizza delivery bag maker Vesture

May 15, 2003

PICKERINGTON, Ohio -- A $5.8 million loss in 2002 has led R.G. Barry Corp. to sell off its thermal products division, which manufactures pizza delivery bags…

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CHEESE MARKET ANALYSIS: Cheese prices to remain low for 2003

May 14, 2003

Ongoing strong milk production and high cheese inventories lead dairy analyst Jerry Dryer to predict cheese prices will remain low for the balance of the year.

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Rummer appointed VP at East of Chicago Pizza Company

May 14, 2003

WILLARD, Ohio -- East of Chicago Pizza Company has appointed Jason Rummer vice president at the 140-store chain.

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Papa Murphy's eyeing 40 new Indiana and Illinois stores by 2005

May 14, 2003

CROWN POINT, Indiana -- Papa Murphy's Take 'N' Bake Pizza plans to open 40 new shops in northwestern Indiana and northeastern Illinois.

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Dryer says cheese markets have turned the corner

May 14, 2003

LYNDEN, Wash. -- Dairy analyst Jerry Dryer believes cheese market prices could move higher now that demand is increasing slightly.

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Pizzeria owners ''peddling' business in Portland

May 13, 2003

PORTLAND, Ore. -- Under new ownership since last April, Old Town Pizza has started to makes its presence known through an old-fashioned approach to delivery…

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