Count the restaurant industry among 'the helpers'

by Alicia Kelso — Editor, QSRWeb.com

As Boston and Texas taught us this week, when the dust of a tragedy clears, restaurants always find a way to pitch in.

CiCi's Pizza adds to-go option for its signature buffet

by Alicia Kelso — Editor, QSRWeb.com

The brand's new Crisp Baked Wings have generated 40 percent more sales than its previous coated wings.

Uncle Maddio's plans aggressive growth in Florida

April 19, 2013

Uncle Maddio's Pizza Joint plans aggressive growth in the Florida market this year, beginning with its first location in Tallahassee in May.

Another build-your-own pizza concept debuts

April 19, 2013

Berkeley, Calif., is playing host to the latest build-your-own pizza concept with the debut of Build Pizzeria Roma this week.

Papa John's launches campaign to fight childhood cancer

April 19, 2013

Papa John's has launched its Homers for Heroes campaign to fight childhood cancer. The chain will donate $100 for every homerun hit by a Louisville (Ky.) Bats…

Papa John's selects preferred lender for franchisees

April 19, 2013

Balboa Capital, a provider of franchise financing in the U.S., announced it has been named as a preferred lender for Papa John's current and prospective…

Lipton offers Tea Makeover to boost beverage sales

April 19, 2013

Lipton hopes its new Tea Makeover will make it easier than ever for restaurants — from large chains to small independent brands — to sell and market tea to…

5 ways to turn customer complaints into incremental sales

Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble.

Innovation: The next CEO performance metric

by Darrel Suderman — President, Food Technical Consulting

There is one simple way to measure the success of true food product innovation — Does it significantly increase shareholder value over a sustainable time…

Shakey's Pizza Parlor testing smoothies

April 18, 2013

Shakey's Pizza Parlor announced on its Facebook page that it is testing strawberry/banana and mango smoothies.

Proposed tax break will 'make it easier for restaurant owners to expand'

April 18, 2013

New legislation to promote new construction and retail improvements at restaurants is now on the table. U.S. Senator Bob Casey (D-PA), a member of the Senate…

Toppers turns to Vine for Topperstix promotion

April 18, 2013

Toppers Pizza will be utilizing Vine to help celebrate its Worldwide Topperstix Day April 20 by giving its loyal customers the chance to call the shots.

Rep. Edwards: Minimum wage increase will lead to stronger middle class

April 18, 2013

The Restaurant Opportunities Centers United's newly formed group of business owners to lobby in support of minimum wage increases met Wednesday with…

NetWaiter adds two features to online ordering system

April 18, 2013

NetWaiter, a provider of online and mobile restaurant ordering systems, has introduced two new features to its service.

Celiac foundation, Next Iron Chef contestant plans gluten-free session at NRA Show

April 18, 2013

The National Foundation for Celiac Awareness (NFCA) will address the importance of offering gluten-free options in restaurants and tackle the "Top 8 Myths…

Pizza Patrón recognizes top franchisees

April 18, 2013

Pizza Patrón presented Jason LeVecke, Margaret LeVecke, Carl LeVecke and David Padilla of Pizza Revolución LLC with the Patrón of the Year award at its 201…

Inktel named MonkeyMedia Software's first certified industry partner

April 18, 2013

MonkeyMedia Software, a provider of catering solutions for multiunit restaurant operators, has announced the first recipient of its MMS Catering Institute…

Restaurants brace for busy Mother's Day

April 18, 2013

Restaurant operators had best show their 'A game' on May 12. A new Technomic poll found that more than half of consumers plan to take their moms out to eat…

Food ordering service begins accepting Bitcoin payments

April 17, 2013

Foodler, an online food ordering service, has started accepting Bitcoins to pay for delivery and takeout orders. The company claims it is the first service to…

Commentary: Being a restaurant manager is tough enough (in memory of Boston's Krystle Campbell)

Krystle Campbell, age 29, was reportedly a gregarious, gracious and well-liked person who managed a restaurant near Boston.