JPMorgan Chase CEO joins Yum! Brands' board

November 19, 2012

Yum! Brands Inc. has announced the appointment of Michael J. Cavanagh, 46, to its board of directors. Cavanagh is the co-chief executive officer of JPMorgan…

PizzaMarketplace.com Top 100 Movers & Shakers, No. 44: Garlic Jim's

November 19, 2012

PizzaMarketplace.com Top 100 Movers & Shakers, No. 44: Garlic Jim's, Everett, Wash.

Hello. We miss you. Won’t you purchase again?

by Jitendra Gupta — Mobile CRM Director, Punchh

Pizza operators have had it good for years. No other restaurant business has the ability to track customer data as accurately as a delivery operation that gets…

Q&A: The evolution of online ordering

NetWaiter's co-founder discusses how online ordering has changed from a convenient operational tool to a marketing asset.

Five tech tools to help treat every customer like a VIP

by Duessa Holscher — marketing, Granbury Restaurant Solutions

Most technologies can help you give exceptional customer service without extraordinary effort.

Firespotter Labs expands restaurant waitlist management app

November 16, 2012

Firespotter Labs has announced the launch of NoshList Premium, an expanded version of its restaurant waitlist management app for iPad. NoshList and NoshList…

Largest Papa John's franchisee acquires 26 more units

November 16, 2012

PJ United, the nation's largest franchisee of Papa John's Pizza stores, announced today it has acquired 26 Papa John's Pizza stores from Gaunce Management Inc.

Domino's brings its gluten-free pizzas to the UK

November 16, 2012

About seven months after debuting gluten-free offerings in the U.S., Domino's Pizza is bringing them to the United Kingdom.

Villa Fresh Italian Kitchen expands in Mexico

November 16, 2012

Villa Enterprises Management Ltd. Inc. has announced the grand opening of two Villa Fresh Italian Kitchen locations at Galerías shopping centers in Monterrey…

Uncle Maddio's expanding Florida footprint

November 16, 2012

Uncle Maddio's Pizza Joint is planning to grow its footprint in the Tampa/Clearwater, Fla., market and recently held a meeting with potential franchisees to…

Study finds high customer support for nutritional disclosure at restaurants

November 16, 2012

Many chains, including Starbucks, Panera and McDonald's, have already begun posting nutritional information on their menus, well ahead of the Affordable Care…

Are political statements tarnishing the restaurant industry’s reputation?

by Alicia Kelso — Editor, QSRWeb.com

Following statements against Obamacare, brands’ social media conversations are no longer about the food.

ShopKeep iPad POS system enters the QSR market

November 15, 2012

ShopKeep POS has announced its entry into the quick-serve market with full kitchen printing capabilities.

GrubHub introduces food delivery tracking platform

November 15, 2012

GrubHub, an online and mobile food ordering service, has unveiled the beta release of Track Your Grub, a new set of features that provide GrubHub diners with…

Topper's creates new pizza to benefit charities

November 15, 2012

Topper's Pizza stores in Collingwood and Wasaga Beach, Ontario, have introduced the Collingwood General & Marine Spicy Bacon Ranch Chicken pizza, which…

QSR technology provider EMN8 wins Best in Biz award

November 15, 2012

EMN8 Inc., a provider of transactional engagement platforms across mobile, online, kiosk and call center for the quick-service restaurant industry, has been…

Upper Crust closes 10 units amidst bankruptcy battle

November 15, 2012

Boston-based Upper Crust has closed 10 of its 17 restaurants in Massachusetts and Washington, D.C., as is navigates through bankruptcy.

Study: Measuring social media word of mouth drives restaurant traffic

November 15, 2012

Most restaurant operators believe 70 percent of customer traffic comes through word of mouth, and a majority of them use social media as the vehicle. But…

Facebook ordering integration on the rise at restaurants

by Alicia Kelso — Editor, QSRWeb.com

Benefits include speed, consumer convenience and upselling capabilities.

Pizza Hut creates calzone-like pizza

November 14, 2012

Earlier this week, Pizza Hut introduced its new Overstuffed Pizza on the brand's social media channels. The offering includes six "jumbo" slices filled with…