Online ordering saves time, improves service

December 27, 2004

Michelle Burt knew she could order her pizza supplies online, she just never did it. Two years later her distributor rep convinced her to give it a try. Now…

Jim Grote: Casting dough upon the water

by Steve Coomes — freelance writer, Words to Chew On

December 27, 2004

Jim Grote is contented, wealthy, healthy — and back at the helm of the company he founded: 182-unit Donatos Pizzeria. After selling the chain to McDonald's…

Even mom-and-pop shops can do phone marketing

December 27, 2004

Enrico's Pizza Shop used to sell about four meal deals at lunchtime. But since this fall, when the Winchester, Va., shop installed a call-sequencer and upfront…

Inking a deal with the right printer

December 27, 2004

If print advertising is the lifeblood of the pizza industry, why are so many pizza print campaigns positively anemic?

Cash management advances keep money safe

December 27, 2004

Delivery drivers are supposed to carry as little cash as possible, and operators are supposed to set up policies to ensure drivers drop their cash after each…

Cashing in on a POS's cashing-out system

December 27, 2004

Great pizza operators are detail people. But even masters of minutia allow some things to slip through the cracks now and again. Electronic aides are handy…

Where's the beef?

December 27, 2004

It's the ever-present question in the pizza business: Should the toppings go above or below the cheese? Regardless of whom you talk to, operators — and their…

Domino's Pizza set to deliver 1.5 million New Year's Eve pies

December 27, 2004

ANN ARBOR, Mich. — No doubt, many New Year's Eve diners will sit down to some high-end, haute cuisine while saying goodbye to 2004. But according to a survey…

How to sell your pizzeria successfully

December 27, 2004

You've invested the money, blood, sweat and tears into a fine pizza business. Now it's time to cash out.

Pains, chains and automobiles

December 27, 2004

It's one thing these days for a large pizza chain to be pleased with 3 percent same-store sales gains, but watching Pizza Hut post an average 5 percent…

Bellissimo adds five distributors to network

December 27, 2004

WALNUT CREEK, Calif. — Distributor Bellissimo Foods announced the addition of five new distributors to its network.

Better late than never '... Figaro's Pizza adds delivery

December 26, 2004

Once a purveyor of take-and-bake pizza only, Figaro's Pizza now delivers the goods to customers' doorsteps.

Teens charged with attempted murder in delivery shooting

December 26, 2004

Palatka Daily News: Two 16-year-olds have been arrested in connection with the Dec. 22 shooting and carjacking of a pizza delivery person in Interlachen, Fla.

'Hell' of a gourmet pizza war brewing in New Zealand

December 26, 2004

New Zealand Herald: A battle in the market for gourmet pizzas looks set to heat up as Pizza Hut goes upscale with fancy pizzas to meet competition from…

SERVICE: The ''psychic benefits' of creative customer service

December 26, 2004

According to Paul Paz, doling out small but meaningful freebies to customers is a great way to build relationships.

Customers can pay with phones at Waltham Pizza

December 22, 2004

The Boston Globe: A new payment method being offered by Waltham Pizza is giving new meaning to the phrase "call out for pizza." The restaurant is one of the…

OPERATIONS: Well weathered

December 21, 2004

Jim Moran discusses how to turn winter weather obstacles into opportunities for pizza sales.

Pizza driver loses job for chastising "stiffers"

December 21, 2004

The Associated Press: A San Antonio, Texas, pizza deliveryman who thought he deserved some extra dough has lost his job.

Failed union votes not deterring pizza drivers

December 21, 2004

Ann Arbor News: The Association of Pizza Delivery Drivers is planning a unionization vote in Michigan at a Pizza Hut and has at least two more votes in the…

Czech pizza market heats up with TelePizza expansion

December 20, 2004

Czech Business Weekly: The fast-food market can expect a flood of new pizza restaurants, led by the Spanish pizza chain TelePizza, which plans expansion in the…