Heartland, Tabbedout partner for integrated mobile payment solution

Oct. 14, 2013

Heartland Payment Systems and Tabbedout have announced a strategic partnership to deliver an integrated mobile payment solution designed specifically for restaurant and bar operators.

This joint solution eliminates the process of serving physical checks to each patron and tab management, according to a news release. It also allows consumers to access their checks and securely check out on demand.

Heartland and Tabbedout support an open merchant and consumer platform that starts with payments and provides an infrastructure for merchants and brands, such as beverage brands and payment sources, to engage with consumers. By aggregating customer data, including profile information, purchase history and feedback, this solution enables operators to offer targeted rewards to influence purchasing decisions, increase loyalty and attract new customers, the companies said. Tabbedout will continue to work with other payments and related companies to enable operators to work with the providers of their choice.

The companies will enhance the Tabbedout platform with features such as alternative payment acceptance; multi-use tokenization for payment security; SKU-level gift, rewards and promotions; reservations and waitlist management; gateway and e-commerce solutions and more. The companies are also working together to integrate additional services such as dining reviews and venue discovery.

"As a merchant advocate, it is Heartland's duty to evaluate all advances in technology as we innovate and empower our customers to take full advantage of feature-rich solutions tailored for their specific business needs that also create engaging experiences for their patrons," said David Gilbert, Heartland's president – hospitality group. "Built exclusively for the hospitality industry, Tabbedout's ability to simplify front-of-house management and communicate directly with consumers in a meaningful way, all while facilitating a seamless, enjoyable customer experience, can change the way restaurants and bars do business. When combined with Heartland's leading-edge technology, the combination becomes more powerful."

The Heartland-Tabbedout solution is being rolled out this fall in several markets including Austin, Texas; Dallas, Houston, New York and New Orleans.

"Working closely with partners like Heartland, we will be able to deliver even more value to operators and consumers as we continue to expand our mobile payments and loyalty platform. Heartland's advanced, proprietary processing technology and wide array of targeted merchant solutions are the perfect complement to our mobile application that, when combined, provide a solid foundation for us to build upon together," said Alex Broeker, CEO of Tabbedout.

Heartland is the sole endorsed payments provider of the National Restaurant Association and 46 state restaurant associations.

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Topics: Customer Service / Experience, Mobile Payments, Online / Mobile / Social, POS

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