Technology

Loman AI integrates with Toast to automate restaurant phone orders

Image: Adobe Stock

July 21, 2026

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Loman AI has joined the Toast Partner Ecosystem as an integration partner, allowing restaurants using Toast point-of-sale systems to automate their inbound phone operations, according to a press release..

Through the integration, restaurants can use Loman to answer calls, take orders, book reservations and handle caller questions around the clock. The system allows phone orders to flow directly into a restaurant's existing Toast workflow.

The platform is designed to pick up consistently during busy rushes and handle a variety of inquiries, ranging from hours of operation to complete orders with modifiers, combos and secure payments. Because the system routes orders directly to the kitchen like any other order, it eliminates the need for extra tablets, manual re-keying or pulling staff off the line to answer the phone.

The technology is currently live in more than 1,500 restaurants, showing the strongest results in high phone-volume concepts such as pizza, wings and other takeout-driven businesses.

"Restaurant operators built their entire operation around Toast, and this integration helps close the gap between the phone and an optimal tech stack," Christian Wiens, CEO and co-founder of Loman AI, said in the press release. "Loman answers the call, takes the order, and it lands in the Toast workflow the operator already runs. The line keeps moving and nothing gets missed."

The integration is available now for restaurants operating on Toast.