News

Nation's 5th biggest restaurant operator shifts payroll, other key functions to cloud

May 1, 2019

The world's biggest Pizza Hut and Wendy's franchisee, NPC International, is rolling out a new digital multi-function payroll and HR management program that also eases donations to the company's employee crisis fund. NPC International has implemented SAP SE's SuccessFactors human capital management and a separate enterprise resource planning solution for its 40,000 U.S. employees, according to a news release from SAP.

NPC, the nation's fifth-largest restaurant operator, made the moves as part of a company shift of those aforementioned functions to the cloud. The rollout has allowed NPC to go paperless, cut out a substantial amount of downtime and give end users an easier and more functionable system, according to the release.  

"The restaurant industry has a set of very specific challenges and complexities, and we needed to make sure none of our operations were interrupted during the migration," NPC International CIO Mike Woods said in the release. "We're thrilled with the seamless transition. We are now able to adapt to change much more quickly, and we're providing a world class employee experience that enables self-services, a renewed focus on personal development and easy access to accurate people and finance data. This has absolutely enabled better collaboration between our CHRO and CFO in the management of our most important investment: the people who make NPC successful every day."

The implementation also benefits NPC's internal charity, The NPC Family Fund, which grants money to employees in times of need. The new SuccessFactors system allows employees to direct contributions to the fund from their pay.

Kansas-based NPC International operates more than 1,200 Pizza Hut restaurants in 27 states and nearly 400 Wendy's restaurants across seven states and Washington, D.C.