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Technomic reveals which brands are tops with consumers
Technomic's Chain Restaurants Consumers' Choice Awards identifies which brands consumers think are the best in service, atmosphere, offerings, healthy options and more.
January 8, 2015
Which fast casual and quick service brands are tops with customers? Technomic's Chain Restaurant Consumers' Choice Awards asked consumers to rate more than 120 leading restaurant chains and here's what they found:
| Quick Service | Fast Casual | |
|---|---|---|
| Pleasant, Friendly Service | Chick-fil-A | McAlister's Deli |
| Welcoming, Comfortable Atmosphere | Caribou Coffee | Firehouse Subs |
| Unique Items You Can't Get Elsewhere | Cold Stone Creamery | Zaxby's |
| Availability of Healthy Options | Jamba Juice | Jason's Deli |
| Intent to Recommend | Papa Murphy's | Raising Cane's Chicken Fingers |
"These awards show that consumers recognize chains' hard work and attention to their needs regarding all aspects of the dining experience," said Darren Tristano, VP at Technomic, in a press release.
The Chain Restaurant Consumers' Choice Awards will be presented at the Consumer Insights Planning Program Conference on Jan. 14 in Newport Beach, Calif.
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