Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

Commodities: A mixed week

by Travis Wagoner — Editor, Networld Media Group

The price for cheese fell, wheat and gasoline increased, natural gas prices were mixed, and pizza stocks were up.

Slapfish CEO urges Summit attendees to 'make your most annoying customer your best friend'

by Travis Wagoner — Editor, Networld Media Group

Slapfish founder Andrew Gruel responds to approximately 30 online reviews daily about his company — regardless of whether they are positive or negative. He…

Funding your pizza franchise in 2016

Wouldn't it be great if your franchise funding options were as tasty as the pizza you believe in?

The Pizza ATM: Gimmick or marketing genius?

by Travis Wagoner — Editor, Networld Media Group

Although it's not yet in America, the Pizza ATM has been producing and dispensing pizzas in Europe for the past 13 years. Its owner has set it sights on…

Word-of-mouth marketing: Is it still important?

Does anybody talk anymore? As we start 2016, we consistently see the introduction of new changes to our industry that prove that the pizza marketplace, like…

Growing reception and use of restaurant self-serve POS

While rugged mobile tablets are making their way into the food services market, one element of the checkout experience that continues to be in demand for…

10 fresh restaurant marketing ideas for 2016

Today there are marketing techniques that won't break the bank and will help you save time. Use these restaurant marketing ideas to take your business to the…

Living the brand: How &pizza CEO has inspired customers to wear its logo forever

by Travis Wagoner — Editor, Networld Media Group

&pizza is the name of the Washington, D.C.-based pizzeria co-founded by Michael Lastoria and Steve Salis in July 2012. Since then, it's expanded to 1…

Can your restaurant bounce back from a crisis?

by Travis Wagoner — Editor, Networld Media Group

Running a restaurant can be a great source of enjoyment. It can also be a risky endeavor. What can you do when your restaurant faces a PR crisis?

Negotiating for leasehold improvements on your commercial lease or renewal

Commercial tenants may build out or renovate the property in whatever manner they wish, with the landlord’s permission. It is the allowance which is negotiable.

Commodities: A week of fluctuation

by Travis Wagoner — Editor, Networld Media Group

The price for cheese increased, wheat decreased, gasoline increased, natural gas continued to decrease, and pizza stocks fluctuated. Details are below.

Navigating the crossover: Fast casualization of the restaurant industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Switching into fast casual dining requires more than getting food to the table quicker. It demands new strategies from menu decisions to customer experience…

4 for 15: 4 speakers, 15 minutes each, limitless knowledge

by Travis Wagoner — Editor, Networld Media Group

Three fast casual restaurant operators and other experts share their insights about the industry and how they've found success and value in it.

The perfect pitch: 3 restaurant concepts

by Travis Wagoner — Editor, Networld Media Group

Entrepreneurs from Burgers n’ Fries Forever, Sweet Lorraine’s Fabulous Mac n’ Cheez and Pincho Factory pitched concepts to a panel of distinguished investors…

Going beyond the discount with new approaches to spur brand loyalty

by Travis Wagoner — Editor, Networld Media Group

Fast casual operators want to reward guests with more than food. There are new loyalty program trends to attract new customers, boost revenues and provide…

Email marketing is far from a dead marketing tool

by Travis Wagoner — Editor, Networld Media Group

Email is ubiquitous personally and professionally, which means email marketing is far from dead.

Ask the experts: Finding the ideal franchisee – and the right franchisor

by Travis Wagoner — Editor, Networld Media Group

Pizzamarketplace.com asked two experts about their franchising experience and to share tips and insight.