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Customer Service / Experience News & Media

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

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4 steps to a successful restaurant delivery strategy

With so many delivery options and so much competition, how can your restaurant create a successful delivery strategy that differentiates you from your…

Presented by FastCasual.com

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Auntie Anne's, McAlister's to discuss gathering great guest feedback in Nov. 7 webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Are your brand's guests giving you the straight scoop on what they want and don't want from your team? Not sure? Better check out this free webinar, featuring…

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Digital Signage & the Internet of Things

Digital displays are no longer the passive carriers of content. IoT devices are allowing displays to make content decisions in real time, while providing…

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Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

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5 pizza menu money-making musts

Research shows the average diner spends just 109 seconds scanning your pizza menu, while on average, 80% of your food sales come from a mere 20% of your menu…

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[WEBINAR]: 30 Days to More Profitable Delivery

Date: Oct 8, 2019 | Time: 2PM | Duration: 1 hour | Learn strategies for decreasing your delivery costs, while increasing sales - Register Now!

Presented by SpeedLine Solutions

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Bavaro's: Building a pizza brand on history

by S.A. Whitehead — Food Editor, Net World Media Group

Any pizza operator who has ever tried to build a location inside a historic or near-historic location can relate to Dan Bavaro, who spent two years and a whole…

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Domino's 0, disabled 1 in Monday Supreme Court action

October 8, 2019

Those with disabilities that make standard restaurant websites inaccessible won a pretty substantial victory Monday when the U.S. Supreme Court chose not to…

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The tongue-wagging 'Wow!' power of Dog Haus + fast casual summit preview

by S.A. Whitehead — Food Editor, Net World Media Group

From the Tae Kwon Dog to the Bad Mutha Clucka, Dog Haus does dogs, sausages and other eats on a whole other plane. Today, Dog Haus Partner for Marketing and…

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SpeedLine Introduces SpeedDine Online Ordering App

Pizza and delivery point of sale developer SpeedLine Solutions Inc. recently launched a new online ordering app for restaurants with SpeedDine online ordering.

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&pizza set to 'Zume' into new markets with mobile kitchens

September 19, 2019

D.C.-based brand 36-unit, &pizza, has paired up with Zume, Inc., to deploy Zume Forward Mobile Kitchens to expand in new markets, as well as to test…

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Mici's does day for daughters Sept. 25

September 16, 2019

Family-owned Denver pizza brand, Mici's, is setting Sept. 25 aside to honor one particular member of the family: daughters. That Wednesday also happens to be…

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Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…

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Mountain Mike's scales to new heights in the art of 'family' as customer

Knowing the customer has always been essential to any restaurant endeavor and pizzerias are certainly no different. But when your customer is actually four or…

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Pie Five to take customers on a trip by pie or by ship

August 23, 2019

Pie Five will kick off a sweepstakes Monday that will ultimately reward two lucky travelers with a seven-night European cruise just by downloading its app to…

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Domino's doubles down on tech innovation with new 'Garage'

August 20, 2019

Domino's has given its innovation efforts a home in the brand's new Ann Arbor-based Innovation Garage at Domino's Farms. The 33,000-square-foot facility…

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Custom 3rd Party Data Integration Services

Custom integration services and connectivity to your brand's third party data. Take your company to the next level with Chepri® custom development…

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4 growth guidelines globetrotting pizza brands need to know

by Bill Edwards — CEO, Edwards Global Services, Inc.

Global expansion is no longer only the domain of the pizza brand behemoths. Lots of smaller chains are hitting the worldwide market, and leaders at those which…

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Removing friction in digital ordering, delivery discovery

by Jackie Berg — mArketing director, olo

Digital presence is everything today, but too many brands are unwittingly diverting sales to third-parties thanks to a cluttered digital path that drags the…

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