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Customer Service / Experience News & Media

Domino's asks customers to suggest more delivery 'hotspots'

May 29, 2018

Domino's customers can now submit their own recommendations for the chain's U.S. Hotspot delivery locations —those parks and beaches and other popular places…

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Self-pour beer: A tech worth tapping into?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The craft beer revolution has changed the beer industry, and self-pour technology has made it easy for all kinds of brands to also embrace the trend, including…

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Boston's Pizza welcomes 'swimsuit season' with light pizza

May 25, 2018

Boston's Pizza Restaurant & Sports Bar has launched its summer menu featuring three lighter pizzas with thin crusts, including the Skinny Carnivore, Potato…

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Survey: Consumers spending less at restaurants

May 25, 2018

Americans are looking to not only spend less during restaurant visits, but also hope to dine out less frequently this year, according to a survey by…

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Home Slice Pizza No. 2 Austin location = Art, irreverance

May 23, 2018

Home Slice Pizza will open location No. 2 May 30 at East 53rd Street in north-central Austin, Texas, with a combination of full-service dine-in, patio and…

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The power a social media policy plugs into your brand

by Kelly Jensen — Marketing Manager, PAR

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing…

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How to respond to the third-party restaurant delivery challenge

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Halal Guys COO Mike Speck offers insight into how he addresses the need to provide third-party delivery to customers, a rising restaurant industry challenge.

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Hepatitis A in restaurant industry: Scary, inaction is scarier

by S.A. Whitehead — Food Editor, Net World Media Group

Hepatitis A is raising a harrowing spectre over the restaurant industry thanks to its rapid spread and high number of cases, particularly in the eastern half…

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Pizza Hut partnering with Telepizza to grow global footprint

Pizza Hut and Telepizza have partnered in a huge deal that will elevate both brands' status in Latin America, Spain, Andorra, Portugal and Switzerland.

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Pizza restaurateurs vie for piece of Mother's Day pie

by S.A. Whitehead — Food Editor, Net World Media Group

The moms are coming and bringing pizza restaurateurs lots of business, according to a recent survey.

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Do your pizzeria employees know the law around customers with service animals?

An American Humane survey revealed that the majority of retail employees — including those who work at pizza brands — don't know how to accommodate the needs…

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Commodities: Cheese, wheat, auto fuel get pricier

by S.A. Whitehead — Food Editor, Net World Media Group

Most pizza stocks monitored by this site took hits last week during trading, though one brand did get some love from Wall Street.

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Menu-labeling enforcement takes effect

May 7, 2018

As of today, restaurant chains with 20 or more stores must be following those long-delayed menu-labeling regulations or face the possibility of penalties. The…

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Veteran restaurateur helps bring pizza truck kiosk to reality

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Pizza truck entrepreneur Bob Stephens reasoned that self-serve kiosks make sense for food trucks, but he had difficulty finding one. He managed to find a…

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Pizza Hut turns 60, celebrates milestones with LTO

April 30, 2018

To celebrate its 60th birthday, Pizza Hut has introduced an LTO called the Double Cheesy Crust Pan pizza —  in honor of its stuffed crust and original pan…

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Blaze, Taco Bell, Chick-fil-A, Krispy Kreme win big in Harris Poll

April 27, 2018

Blaze Pizza, Taco Bell, Chick-fil-A and Krispy Kreme took home top honors this year in the 30th annual Harris Poll EquiTrend study of favorite brands.  Here's…

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Papa John's tests 6-pack beer delivery in Indiana

April 24, 2018

Papa John's is testing beer delivery just across the Ohio river from its Louisville corporate headquarters in nearby Jeffersonville, Indiana, according to Papa…

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Domino's puts AI on the phone

April 23, 2018

Phone orders and breaking-edge technology aren't often used in the same sentence these days, but that is exactly where Domino's is putting its latest…

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Compatibility Matters: Meeting Your POS Match

Knowing your must-haves and deal breakers is key to finding the right point-of-sale system for your pizza or delivery restaurant concept.

Presented by SpeedLine Solutions

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Compostable pizza box promises restaurateurs cost savings

by S.A. Whitehead — Food Editor, Net World Media Group

It's round, like the pies it is designed to hold, costs more than cardboard boxes and is made of something that's usually thrown away. But PizzaRound may just…

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